Residential Services Supervisor

About the role

The Residential Services Supervisor gives assistance and direction to Cottage Parents in the areas of therapeutic discipline; working with children and families; securing food, clothing, supplies and equipment; campus, church, school, and community activities; regular cottage maintenance and management.

Ensuring that the agency's policies, procedures and programs are delivered appropriately is an integral part of this position.

Qualifications

• High School diploma or equivalent
• 3-5 years experience in residential care or 3-5 years experience managing 5 or more employees
• Working knowledge of current trends in the field of residential care
• Capacity to build and maintain relationships with Cottage Parent teams and the larger agency teams
• Valid driver license and safe driving record

Essential Duties and Responsibilities

• Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within BCH
• Maintains a positive attitude and openness to evaluation
• Demonstrates compassion and concern for people
• Maintains and models a standard of personal and professional excellence
• Participates in scheduled in-service training and job related workshops and conferences as needed
• Handles confidential information in a professional manner
• Works under the direct supervision of the Residential and Campus Manager
• Prepares for and participates in regularly scheduled supervisory conferences
• Carrries out responsibilities as assigned by the supervisor
• Keeps supervisor informed regarding current status of campus life

Equipment

• Ability to operate standard office machines such as copier, computer, fax, calculator, etc.
• Ability to work within Microsoft, Therascribe, Outlook, Excel and Word software programs
• Maintains adequate equipment and supplies for the assigned department to function

Languages

• Ability to read, write and complete necessary documentation
• Ability to effectively present information and respond to questions from clients, customers, resources and the general public

Contact with others

• Regular contact with colleagues in all departments, as well as with outside individuals and groups
• Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected

Mental / Visual / Auditory Demands

• Interpret a variety of instructions in written, oral, diagram, or schedule form
• Able to draw conclusions

Confidential Data

• Complies with agency policies and procedures concerning confidentiality and HIPAA regulations involving all aspects of client information

Physical Demands

• Sit, talk and hear
• Enters and exits vehicles without assistance
• Drives various vehicles
• Stand, walk and reach with hands and arms
• Close vision, and ability to adjust focus

Work Environment

• Usual office working conditions

Job Specific

• Makes sure cottage activities are running smoothly and gives assistance and direction to cottage parents
• Assists in the training of new cottage parents for at least the first three months of employment
• Monitors health requirements of cottage parents such as routine physical exams, TB tests, Hepatitis B vaccines

Skills

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified

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