Resident Life Director

About the role

The Resident Life Director is a strategic leader who champions the quality of life for residents at Highland Springs by Erickson Senior Living. This role oversees several departments focused on residents' experiences and well-being, supporting their social, psychological, emotional, physical, intellectual, and spiritual needs.

Responsibilities

• Provide programmatic oversight to the following departments and programs within Resident Life: Community Resources, Philanthropy, Fitness, Intermissions, Community TV, Resident Services, Pastoral Care, and Home Support.
• Serve as primary liaison with resident committees and groups, to support a vibrant resident culture and diversity of experiences.
• Support the role of Resident Life in the successful integration of person-centered, strengths-based programs and services for all residents.
• Develop and maintain a consistent and qualitative needs assessment of the population and provide high-quality responses to those needs.
• Manage the overall operations of the Resident Life department while meeting or exceeding federal, state, and local regulations and appropriate quality and service standards.
• Oversee the development of resident relations program to meet residents’ needs and ensure resident quality and service.
• Supervise and support a professional staff of the highest quality in each division of Resident Life.

Requirements

• Healthcare experience preferred
• Minimum of 5 years management experience with progressively more responsible positions

Qualifications

• Must have a bachelor's degree in a related field
• Must have a valid driver's license
• Must be able to pass a background check

Skills

• Strong leadership skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities
• Experience with program development and implementation
• Knowledge of senior living and healthcare industry best practices

Benefits

• A culture of diversity, inclusion, equity and belonging
• Medical, dental and vision packages
• Paid volunteer hours
• 401(k) plan with company match
• Onsite medical centers
• Growth opportunities

Pay

Commensurate with experience starting at $110,000 annually.

Schedule

Nightly shifts, rotating weekends and holidays.