Resident Director

About the role

The Office of Residence Life employs nine Resident Directors (RDs) to oversee eight Residential Learning Communities (RLCs) and one upper-division community. The RDs collaborate as part of the Leadership Team to provide residential education initiatives, support student wellness, and foster a supportive environment.

Responsibilities

• Provide leadership, direction, and support for residential education initiatives, responding to individual resident needs and coordinating co-curricular programming and assessment that promotes the theme of the community.
• Collaborate with the community Leadership Team, building staff, and other University departments to provide intentional opportunities for residents to enhance academic excellence, explore the spiritual component of their individual development, support general student wellness, and cultivate a passion for learning both inside and outside of the classroom.
• Maintain a positive presence and high level of visibility and accessibility in the community by role modeling responsible behavior, personal integrity, and a commitment to Jesuit education.
• Serve as an advisor and resource for individual residents through personal consultation and conflict resolution.
• Advise resident student leaders, providing opportunities for skill development through formal and informal training sessions.
• Contribute to the successful implementation of orientation sessions to introduce new students to their residential community and Santa Clara community standards and engage with families, through informal conversations and formal presentations.
• Supervise a team of community student staff members including 1-3 Assistant Resident Directors, 6-13 Community Facilitators/Neighborhood Representatives, and 5-10 Desk Assistants.
• Assist in the recruitment, selection, training, and evaluation of community student staff members. Foster staff unity and teamwork through the development and implementation of ongoing training efforts, weekly staff meetings, and staff events that prioritize opportunities for skill development and reflection for continued personal and professional growth.
• Motivate student staff and empower them to promote student growth and development with their residents.
• Serve as the primary university conduct hearing officer for assigned community and assist in other communities when needed.
• Communicate, uphold, administer, and evaluate policies related to student life within the University and the community. Oversee safety, duty, and emergency procedures for assigned community, promote and enforce policies that protect and ensure the general welfare of students, and educate staff and residents about University emergency protocols and procedures.
• Exercise good judgment, ethical decision-making, and responsible citizenship both on and off-campus.
• Serve as a campus security authority when informed of allegations regulated under the Clery Act.
• Serve as a responsible employee for allegations regulated under Title IX.
• Communicate, support, and implement the philosophy and mission of the University, the offices of Housing and Residence Life, and the Residential Learning Community program.
• Afford assistance with coordination of all aspects of facilities management, building operations, and room assignment and change procedures within assigned community in partnership with the Housing Office.
• Chair and/or contribute to multiple departmental and or campus committees, on a yearly, rotating basis including, but not limited to: Professional Staff, Senior Staff, Student Staff, and Desk Assistant recruitment, selection, and training; co-facilitating the Student Staff Course; departmental recognition efforts; and leading the Justice Starts Here initiative.
• Coordinate community efforts related to Admissions Office events including residence hall tours, resource fairs, and presentations, as assigned.

Qualifications

• Master’s degree required; Higher Education, Counseling, Organizational Leadership, or a similar program preferred.
• 1-2 years post-undergraduate residential life experience preferred; previous professional experience preferred.