Resident Director

Responsibilities

• Supervise, mentor, and support 19 Resident Advisors and 1 Assistant Resident Director through ongoing communication, leadership development, and servant leadership formation.
• Work as a positive role model both on and off campus.
• Recruit, interview, and hire outstanding individuals for the position of Resident Advisor and Assistant Resident Director.
• Communicate the Mission of SJCNC and the important role of the Resident Advisors in achieving the goals of the mission.
• Coordinate formal Resident Advisor Training and provide ongoing training, supervision, and development of the Resident Advisor Staff.
• Absolutely ensure that the RA’s are well trained in all Newman Hall policies and procedures.
• Assign duties and oversee the day-to-day activities of the RA Staff, and manage RA On Call schedules.
• Provide excellent communication through weekly staff meetings and regular 1-1 meetings with individual RA’s.
• Evaluate job performance and provide feedback for each RA.
• Consult with RA’s about real and potential concerns and provide support for proactive approaches to resolution.
• Absolutely ensure the appropriate training and implementation of the Emergency Response Plan.
• Act as liaison between SJCNC Administration, Ministry team, and Resident Advisors.
• Build teamwork and create a positive work environment in keeping with the SJCNC Mission.
• Work with RA staff to manage and administer the Resident Advisor Budget.

Resident Support & Community Development

• Provide outstanding customer service and support to University of Illinois and Parkland College students that reside at Newman Hall and their families.
• Maintain a strong physical presence and high level of visibility within the residence hall community.
• Build relationships with residents and serve as a resource and referral for University-related information and support.
• Collaborate with Resident Advisors to plan, implement, and evaluate educational, social, and community-building programming.
• Encourage and support Resident Board activities, events, and resident engagement initiatives.
• Proactively intervene to minimize behavioral and community issues.
• Collaborate with SJCNC leadership and ministry staff to promote the mission, values, and ideals of the St. John’s Catholic Newman Center within Newman Hall through programs and opportunities that foster spiritual growth, evangelization, and servant leadership within Newman Hall.
• Maintain ongoing collaboration and communication with Newman Hall staff and SJCNC ministries.

Congduct, Crisis Response & Policy Administration

• Ensure compliance with all Federal and State laws, and University regulations and standards.
• Ensure Newman Hall policies and procedures are enforced fairly and consistently.
• Anticipate potential resident issues and coordinate proactive intervention efforts with staff and administration.
• Document disciplinary actions, incident reports, and follow-up communication accurately, thoroughly, and in a timely manner.
• Provide leadership and coordination during crisis situations.
• Participate in and coordinate the on-call Resident Director coverage rotation.

Operations & Residence Hall Management

• Assist in coordinating move-in, move-out, and residence hall closing procedures during University break periods.
• Work with operations staff to maintain high resident satisfaction and retention rates.
• Support marketing and retention initiatives to attract and retain residents.

Qualifications

• Thrives in mentoring and developing college student leaders.
• Balances compassion, accountability, and professionalism.
• Values community-building and student formation.
• Is energized by collaborating within an integrated Catholic campus ministry environment.
• Demonstrates initiative, maturity, sound judgment, and strong communication skills.
• Understands the unique developmental opportunities and challenges of college students.
• Desires to contribute meaningfully to the spiritual, personal, and leadership growth of residents and student staff.