Resident Director

About the Role

The Resident Director (RD) plays a key role in fostering a supportive and engaging residential community. This position involves supervision of Resident Assistants, community development, student accountability, crisis response, and programming within University housing.

Responsibilities

• Supervision and Development of Resident Assistants:
  • Recruit, select, and supervise 8-9 Resident Assistants (RAs), including oversight of resident engagement, on-call coverage, programming, and student accountability procedures.
  • Conduct regular one-to-one and team meetings to align staff development with University priorities.
  • Guide RAs in creating transformative programs and interactions that support student growth.
  • Set and uphold clear expectations for RA responsibilities, including community development, policy enforcement, and addressing performance issues.
  • Establish behavioral and confidentiality standards for RAs regarding sensitive student information (psychological, medical, academic, and personal).
• Community Development and Area Presence:
  • Maintain an accessible and welcoming office environment to foster relationships with students and staff.
  • Promote residential community goals in alignment with University initiatives.
  • Support students through intentional connections to campus resources.
  • Actively use the provided meal plan to build relationships with staff and students.
• Student Accountability, Crisis Response, and On-Call Duties:
  • Share on-call responsibilities, including weekday nights, weekends, and holidays.
  • Model and communicate University expectations for student behavior.
  • Enforce policies and document incidents, conducting disciplinary meetings from case creation to follow-up.
• Programming, Planning, and Evaluation:
  • Coach RAs in planning, implementing, and evaluating programs that meet departmental, divisional, and university-wide learning objectives.
  • Administer the programming budget for the designated area with fiscal responsibility.
  • Create and participate in programming or small-group engagement opportunities as a professional team member.
• Maintenance of a Safe and Functional Living Environment:
  • Conduct ongoing assessments of building conditions, including individual rooms, common areas, and surrounding grounds.
  • Collaborate with Maintenance and Custodial teams to address area-improvement projects.
  • Supervise fire drills, health and safety inspections, and the completion of Room Condition Forms.
  • Oversee move-in, closing, damage billing, and appeals processes.
• Collateral Roles and Professional Commitments:
  • Participate in collateral assignments aligned with personal, professional, or departmental needs.
  • Develop relationships with campus partners to foster collaboration across departments.
  • Engage in professional development opportunities, including involvement in regional or national student affairs associations.
• Marginal Functions:

  Additional duties may be assigned based on departmental needs and may vary depending on the specific unit or function.

Requirements

• Bachelor’s degree (required).
• Master’s degree in student personnel, higher education, counseling, or a related field (preferred).
• Experience in staff supervision, residence hall operations, or student development programming (preferred).
• Experience with living-learning communities, first-year programs, or diverse populations (preferred).
• Excellent administrative, oral, and written communication skills.
• Strong human relations, mediation, and training skills.
• Ability to handle confrontational situations effectively.
• Valid driver’s license.
• Ability to support and promote the University’s mission.

Skills

• Proficiency in Maxient, Microsoft Office, StarRez, Colleague, and FMX.
• Ability to meet physical demands of a University housing environment, including walking, office work, and lifting up to 25 pounds.

Schedule

• Full-time, 12-month position.
• 37.5 hours per week, primarily Monday–Friday, 8:00 AM–4:30 PM, with occasional evenings and weekends for on-call duties.
• Rotating 24/7 on-call schedule, including weekends and holidays.
• Work is primarily based in the assigned first-year residence hall office, with a minimum of two days per week in the main office.