Resident Care Supervisor

About the role

The Resident Care Supervisor at Wheatfield Commons, a DePaul Senior Living Community, oversees routine and emergent resident care services during the evening shift. The role involves demonstrating positive leadership, ensuring resident care quality, and maintaining confidentiality.

Responsibilities

• Demonstrates positive leadership and oversight of each shift for the provision of resident care services.
• Communicates clearly and thoroughly with staff members and residents regarding issues and concerns.
• Assists in providing a cheerful and homelike environment for residents.
• Maintains daily time card recording as described in the handbook.
• Completes and reviews all written documentation prior to leaving the shift.
• Participates in required in-services education and other meetings/training.
• Reports any staff or resident issues promptly using the documentation systems as described in the DePaul staff handbook.
• Maintains resident rights and confidentiality.
• Performs all duties and responsibilities of a Medication Technician and Resident Care Assistant.
• Makes appropriate referrals to outside service providers utilizing DePaul’s Policies and Procedures for direction.
• Monitors residents' needs and work performance of support staff.
• Communicates with the resident's family and responsible person timely and professionally.
• Builds relationships with residents that are warm, positive, caring, and supportive.
• Relates professionally to staff from regulatory agencies.

Requirements

• Must be at least 18 years of age.
• HS diploma or GED preferred.
• CNA, HHA, or PCA certification preferred.
• Must be dependable, hardworking, and willing to work as part of a team.
• Must demonstrate excellent customer service skills.
• Must be First Aid certified (DePaul will provide training).
• Must pass the Health Evaluation exam/tests performed at the time of hire and yearly thereafter.
• Must be approved by the NYS Criminal History Background Check (CHRC) unit and meet company employment criteria.

Qualifications

• Ability to communicate with residents and others in the English language.
• Ability to read and write English.
• Ability to lift up to 30 lbs. without mechanical assistance.
• Ability to visually observe residents.
• Ability to audibly hear call bells, emergency systems, and verbal needs expressed by residents.
• Ability to turn, stoop, bend, and stretch in order to assist residents.
• Ability to stand and walk for prolonged periods.
• Ability to recognize and respond to emergencies, including the evacuation of residents and visitors in the event of fire.
• Ability to push medication cart down hallway without assistance.

Skills

• Positive leadership and oversight skills.
• Effective communication and interpersonal skills.
• Confidentiality and resident rights maintenance.
• Initiative, judgment, and resourcefulness.
• Teamwork and dependability.
• Customer service skills.

Benefits

• 403B with Employer Match
• Robust Employee Assistant Program
• Staff Recognition Program
• Employee Discount Program

Pay

The pay range for this opportunity is $18.00 - $18.30 per hour.

Schedule

This position is eligible for the evening shift.