Reservations Customer Care Agent- Petoskey

About the role

As a Team Member at Boyne Resorts, you'll be part of an exciting and dynamic team that operates some of the most popular ski resorts in North America. We are looking for individuals who are passionate about the outdoors and ready to contribute to our mission of providing exceptional guest experiences.

Responsibilities

• Provide excellent customer service to guests and fellow employees.
• Operate and maintain equipment in a safe and efficient manner.
• Participate in regular training sessions to enhance skills and knowledge.
• Adhere to all safety protocols and guidelines.

Requirements

• High school diploma or equivalent.
• Ability to work flexible hours including weekends and holidays.
• Valid driver’s license and reliable transportation.
• Previous experience in a hospitality or service-oriented field is preferred.

Qualifications

• Positive attitude and ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and adapt to changing priorities.
• Knowledge of basic first aid and CPR.

Skills

• Customer service skills.
• Basic computer literacy.
• Physical stamina and ability to lift up to 50 pounds.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan with employer match.
• Flexible scheduling options.
• Discounts on resort activities and merchandise.

Pay

Hourly wage based on experience and qualifications.

Schedule

Variable schedule to accommodate seasonal operations.