Reservations Agent - Temporary

Primary duties

• Manage group information and room inventory throughout the convention services process, starting at file turnover.
• Ensure accuracy when loading rooming lists and processing any changes to group reservations.
• Aid in group detailing, including billing, to ensure the guest and client planner arrival experience is seamless.
• Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and group audits.

Communication and attention to detail

• Communication and attention to detail is key within the department and you may have other additional duties assigned by your manager.

Why Work at Hyatt?

• Free room Nights, Discounted and friends & Family room rates*
• Medical, Dental and vision insurance with only 30-day waiting period*
• 401K with company Match*
• Free employee meal during shift
• Generous paid time off*
• Tuition reimbursement*
• Employee stock purchase plan*
• Discounted Ski Passes*
• Excellent training, professional development and more

Applicable for FT Year Around Positions

• All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Knowledge of Word, Excel, Outlook
• Excellent multi-tasking and organizational skills
• Time-management skills
• Strong customer service and interface skills
• Hotel/ resort experience preferred
• Prior hotel front desk/ reservations experience preferred
• Strong verbal and written communication abilities