Reservations Agent
Better Talent · Port St Joe, FL · 1 mo ago
On-siteAdministrative$16/hrFull-time
Responsibilities
- Provide exemplary customer service while supporting the reservations team during peak booking periods and year-round.
- Answer guest questions about rental procedures and policies, assist with changing reservation dates, and address guest concerns concerning their properties.
- Support the Reservations Manager with routine reports for coordinating upcoming reservations department and related vendors.
- Act as liaison between reservations, maintenance, and housekeeping departments.
- Assist with the setup of new rental homes' utilities.
- Gain a thorough knowledge of company rental inventory, policies, procedures, and local community resources.
Qualifications
- Previous experience in a customer service role.
- Excellent interpersonal communication skills and follow-through.
- Must have reliable transportation to and from work.
- Saturdays are required for this position; however, you will have two consecutive weekdays off.
- Proficiency in computers and ability to learn new software.
Compensation & Benefits
- Hourly: $16.00 / hr
Benefits & Perks
- Generous Paid Time Off
- Health insurance
- Life insurance
- 401(k) with Employer Match
- Dental insurance
- Vision insurance
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
- Long-term disability insurance
- Short-term disability insurance