Rental Specialist

About the role

The Rental Specialist works under the supervision of the Region Rental Sales Manager and is responsible for rental coverage of an assigned territory and/or customers for specific equipment and attachment rentals and sales.

Responsibilities

• Provides adequate coverage of assigned territory and/or customers for the specific equipment and attachment rentals and sales they are responsible for through regular contact, including office and job site visits, telephone contact, direct mail, and other appropriate means, in a structured and timely manner.
• Works closely with customers to assist them with proper equipment solutions, providing professional advice when requested.
• Consult with the Sales Manager on the management of each account.
• Arranges your own travel plans.
• Maintains familiarity with customers' operations and requirements.
• Maintains a strong knowledge of our customers' markets, focusing on general construction, landscape contractors, residential and commercial construction, industrial sites, and manufacturing.
• Is aware of general market conditions.
• Keeps abreast of product updates for products they represent and competitors' products.
• Keeps Sales Manager informed as to changes in the market.
• Attains a satisfactory rental and sales volume and profit.
• Achieves steady growth and increases rental and sales volume across all products and services in their portfolio consistent with profit objectives and company goals.
• Provides feedback to other customer contact departments within the companies.
• Informs appropriate managers of all customer comments about their departments and lends assistance where applicable.
• Works cooperatively with fellow employees.
• Works closely with other customer contact colleagues in their territory and Rental Counter personnel, supporting their efforts and presenting a consistent, unified message to our customers.
• The Rental Specialist is responsible for promoting "The Whole Store" to provide customers with value-added solutions and an industry-leading customer experience.
• Attends meetings and conventions as assigned.
• Attends company, customer, and association events as the Sales Manager assigns.
• Reports rental/sales data and maintains accurate records using company-provided technology.

Requirements

• Post-secondary education in business or a related discipline or 3+ years of related work experience or training is preferred.
• A background in construction or aerial equipment sales or rental is a plus.
• To perform this job successfully, the incumbent must possess the personal and professional qualities expected of a leader in the industry.
• Must have experience dealing with a fast-paced, transactional business style in varied markets.
• A strong mechanical aptitude is required.
• Knowledge of construction and aerial equipment is a plus.
• There must be a solid understanding of marketing and sales psychology and mathematical and computer capabilities.
• The individual must be able to work under deadlines, communicate and negotiate with experienced customers, and handle the pressure associated with all situations.
• The ability to learn quickly and to function independently will help the individual succeed.
• Strong written and verbal communication skills are a must.
• A valid driver's license is required.
• The individual must be willing to travel within an assigned territory and work irregular hours as required.

Physical Requirements

• While performing the duties of this job, the employee is occasionally exposed to outdoor elements, uneven terrain, moving machinery, and mechanical parts.
• The noise level in the work environment is usually moderate.

What We Offer

• Competitive salary and bonus structure.
• Full benefits package including health, dental and vision beginning on first day of employment.
• Professional development opportunities.
• A chance to be part of a legacy organization that values integrity, excellence, and leadership.