Rental Sales Management Trainee

At Ryder, our most important competitive advantage is our people. Join a dynamic team as a Rental Sales Management Trainee and be equipped to succeed while developing your career in a fast-paced program that touches every aspect of the business unit.

About the role

This program is designed to be completed in 18-24 months, with the opportunity to finish in as little as 12 months based on performance. You will acquire industry knowledge, skills, and resources to develop relationship-building abilities while being assigned operational and administrative tasks in support of location and regional management. The role includes structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus overtime.

Location: Beltsville, MD
Schedule: Monday through Friday, 1st Shift

Responsibilities

• Handle sales and processes for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company’s marketing database
• Generate rental, lease, and used vehicle sales leads
• Manage all rental asset processes, including vehicle preventive maintenance and cleanliness standards
• Meet overall Ryder market share by executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile customer concerns, issues, and disputes to maintain and grow the customer base
• Perform the role of On-Call Representative based on work schedules as determined by a supervisor (voluntary or as assigned)
• Perform other duties as assigned

Requirements

• Bachelor’s degree required (business administration or similar related degree preferred)
• One (1) year or more of customer service experience with issues resolution preferred
• Must be computer literate at an intermediate level
• Ability to relocate within the region/U.S. at the conclusion of the training program

Skills

• Strong verbal and written communication skills
• Excellent interpersonal skills
• Flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, and self-directed
• Ability to focus on multiple projects simultaneously
• Ability to create and maintain professional relationships at all levels of the organization
• Ability to work independently and as a member of a team
• Detail-oriented with strong follow-up practices
• High degree of common sense and aptitude to learn quickly

Benefits

• Full benefits package, including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan with employer match
• Discount on RyderShares

Pay

Salaried position with a pay range of $55,000 – $60,000 annually. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan based on performance.