Rental Branch Manager - Pumps

About the role

This position is available at Yancey Bros. Co., an authorized Caterpillar equipment dealer serving Georgia since 1914. The Rental Pump Manager oversees the pump rental division, ensuring efficient, profitable operations and strong customer focus.

Responsibilities

• Ensure high-level customer service and meet or exceed branch goals.
• Drive market penetration for pump rentals and increase branch revenue.
• Conduct performance reviews, lead safety meetings, and handle customer service issues.
• Review rental contracts, assess fleet needs, and assist with debt collection.
• Interview, hire, train, and manage staff.

Qualifications

• Prior experience in operations management, business planning, or rental equipment division, preferably with pumps or fluid handling solutions.
• Detailed understanding of financial and operational metrics, including fleet utilization, rental revenue, and maintenance costs.
• Strong leadership skills, problem-solving abilities, and focus on safety and customer satisfaction.
• High school diploma or equivalent, with 3-5 years of relevant experience.

Skills

• Proven success in team leadership and staff development.
• Strong understanding of the pump rental industry, including fleet management and customer service.
• Knowledge of financial and operational metrics such as utilization, revenue, and maintenance costs.
• Experience managing analytical initiatives and driving process improvements.
• Advanced problem-solving capabilities and excellent interpersonal and communication skills.

What We Offer

• Competitive pay structure with individual bonus opportunities.
• Technician tool allowance.
• Full medical, vision, and dental coverage.
• Employee wellness programs.
• Paid vacation and holidays.
• Flexible spending accounts, short and long-term disability insurance, and group life insurance.
• Tuition reimbursement and ongoing training advancement opportunities.