Remote Volunteer Social Media Manager — iLevelUP

Responsibilities

• Maintain channel strategy, content calendar, audience priorities, and posting workflow
• Draft and schedule accessible posts, captions, threads, carousels, short videos, and calls to action
• Cook up and coordinate approved links, UTM parameters, imagery, captions, alt text, and brand review
• Monitor comments and messages, route questions, and follow moderation/escalation procedures
• Track reach, engagement quality, clicks, conversions, and audience feedback
• Protect privacy and avoid exploitative or deficit-based youth storytelling
• Stay current with platform changes, safety risks, and responsible practices

Qualifications

• Experience managing social media for a brand, nonprofit, education program, or community
• Strong writing, visual judgment, organization, analytics, and audience awareness
• Familiarity with scheduling tools, platform insights, accessibility, moderation, and UTMs
• Ability to follow approvals and respond professionally
• Short-form video or youth/education communications experience is helpful