Remote Revenue & Reservations Coordinator

Position Summary

Moore Haven Yacht Club is seeking a detail-oriented and customer-focused Remote Revenue & Reservations Coordinator to support reservation operations, guest communications, and revenue activities.

Responsibilities

• Manage guest reservation inquiries through phone, email, and online communication channels.
• Aid with bookings, confirmations, modifications, and cancellations.
• Maintain accurate reservation and customer records.
• Provide professional support to guests and respond to questions promptly.
• Cook up with internal teams to ensure smooth guest experiences.
• Aid with revenue tracking, reports, and operational updates.
• Monitor reservation activity and identify opportunities for improvement.
• Maintain accurate data entry and documentation.
• Support administrative tasks related to reservations and customer service.

Qualifications

• A high school diploma or equivalent is required.
• Previous experience in reservations, hospitality, customer service, administration, or a related field is preferred.
• Strong communication and organizational skills are essential.
• Excellent attention to detail and problem-solving abilities are required.
• The ability to manage multiple tasks independently is necessary.
• Comfortable using Microsoft Office, Google Workspace, and online systems is expected.
• A professional customer service approach is a must-have.

Remote Work Requirements

• Must currently reside in the United States.
• Must be authorized to work in the United States.
• Must have reliable high-speed internet and a professional remote workspace.
• Availability during U.S. business hours is required.

Applications

Applications from candidates located outside the United States will not be considered.

Benefits

• Eligible employees may receive:
• Paid training
• Paid time off
• Paid holidays
• Health, dental, and vision benefits (where applicable)
• Retail plan options (where applicable)
• Professional development opportunities
• Remote work flexibility