Remote | Scheduling & Reservations Coordinator

About the role

A remote Scheduling & Reservations Coordinator position is available in Baltimore, Maryland. This role will utilize AI tools to support scheduling and reservations processes, but final decisions will be made by humans.

Responsibilities

• Manage scheduling and reservations for clients using AI-assisted tools
• Communicate effectively with clients to ensure accurate and timely appointments
• Handle inquiries and resolve issues related to scheduling and reservations
• Ensure compliance with all policies and procedures related to scheduling and reservations

Requirements

• At least 2 years of experience in a customer service or reservation-related role
• Proficiency in Microsoft Office Suite
• Strong communication and problem-solving skills
• Ability to work independently and manage multiple tasks simultaneously

Qualifications

• Bachelor's degree in Business Administration, Customer Service, or a related field
• Experience with scheduling software and/or AI tools
• Excellent organizational and time management skills

Skills

• Customer service skills
• Effective communication skills
• Problem-solving skills
• Organizational skills
• Microsoft Office Suite proficiency

Benefits

• Flexible remote work schedule
• Professional development opportunities
• Competitive compensation package

Pay

Compensation is commensurate with experience.

Schedule

Flexible remote work schedule available.