Reliability & Compliance Technician I - Dollywood Theme Park - Full Time Year Round

Summary Of Essential Functions And Responsibilities

Learn Maintenance CMMS and act as back-up administrator on an as-needed basis.
Distribute and audit compliance with required documentation and sign-offs, including ensuring driver’s licenses and auto insurance is kept up-to-date for the team’s authorized drivers.
Aid in improving and updating standard operating procedures, manuals, and internal processes & procedures.
Help develop and implement approved audit programs covering various EHS topics (e.g. OSHA, ASTM, HE standards and procedures, and/or standard amusement park practices).
Perform vibration, ultrasound, oil sampling, and/or IR predictive maintenance tools and analyze data.
Write and distribute reports with corrective actions to improve reliability of attractions.
Audit and maintain SDS books for each shop, comparing chemicals on site to the book and preserving retired SDS per OSHA requirements.
Inspect different types of personal protective equipment, tools, and other equipment and ensure they are within acceptable guidelines.
Audit and maintain SDS books for each shop, comparing chemicals on site to the book and preserving retired SDS per OSHA requirements.
Partners with Rides Maintenance leadership to identify critical assets/components and ensure proper predictive maintenance equipment and techniques are utilized.
Assist with overseeing receipt, documentation, storage, safety & distribution of equipment and supplies.
Review injury log and identify/recommend opportunities for improvements.
Develop and conduct training as identified by team surveys and leadership discussions (e.g. monthly safety meetings, new hire onboarding, train-the-trainer, industry topics, etc.).

Education And Experience Required

• Must be 18 years of age or older.
• High School Diploma or equivalent is required.
• Associate’s degree or equivalent from two-year college or technical school preferred.
• Strong proofreading and editing skills.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
• 3 to 5 years’ experience in a theme park atmosphere with technical/maintenance-related background preferred.
• Able to obtain the following within an agreed upon timeframe:
• AIMS International or NAARSO Certified Maintenance Technician, Level I certification.
• OSHA 10-hour certification.
• One of the predictive certifications below:
• Vibration Analysis, Level I
• Infrared Thermography, Level I
• Ultrasound, Level I

Knowledge, Skills, And Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees.
• Self-motivated and disciplined.
• Able to prioritize and complete work assignments on a timely basis.
• Maintain strict confidentiality and judgment regarding privileged information.
• Have professional appearance with good personal hygiene.
• Be productive in a fast-paced environment.
• Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines.
• Able to utilize effective communication, problem solving, conflict management and interpersonal skills.
• Able to communicate effectively with Guests and Hosts using approved communication methods.
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals.
• Able to comprehend instructions and retain information.
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests.
• Able to be flexible to handle frequent changes in priorities.
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and with decimals with accuracy.
• Able to work in approved exposure levels to various chemicals found in cleaning solvents, adhesives, paints, and lubricants.
• Able to use and be able to train others on hand and power tools, such as electric drill, drill press, bench grinder, electric hoist, chainsaw, torque wrench, grease gun, and precision hand tools.
• Able to read, analyze, and interpret safety rules, operating and maintenance instructions, general business periodicals, professional journals, technical procedures, and/or governmental regulations.
• Able to respond to common inquiries or complaints from Guests, regulatory agencies, or members of the business community.
• Able to lift, carry, push, and/or pull objects & materials of moderately heavy weight.
• Possess mental and physical capability to work at heights more than 150 Ft., crawl, and work in confined spaces.

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting.
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours.
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions.
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat.