Festival Specialist - Dollywood Theme Park - Full Time Year Round

Summary Of Essential Functions And Responsibilities

• Participate in event setup and tear down activities to include, but not limited to assembly, disassembly, transport and/or installation and storage of displays, décor, and event facilities
• Absorb and assist in production and installation of décor and atmosphere elements as assigned by Team Lead/Administrator/Supervisor
• Assist in constructing, modifying, or repairing structures, décor, storage materials, and warehouse facilities
• Adhere to clean up and attention to detail activities
• Follow established festival icon and light installation procedures as needed
• Inspect on park décor and event icons daily for a fresh, crisp look
• Work a varied schedule with flexible scheduling and open availability to include days and overnights as needed
• Perform other duties as requested by Special Events Team Lead
• Wear Dollywood Special Events approved costume or uniform
• Assist with event operations and support of other park teams as required
• Keep work areas orderly, neat, safe, and well-maintained including equipment and décor items

Management And Leadership

• Designs, constructs, retrofits, and repairs cabinets, tables, shelves, benches, and storage
• Operates construction equipment needed to perform assigned projects, i.e., bobcat, forklift, manlift, dump trucks, etc.
• Utilizes basic and specialized carpentry hand and power tools needed to perform assigned projects
• Performs semi-skilled and unskilled laboring duties related to the installation, maintenance and repair of a wide variety of electrical systems and equipment
• Maintains tools, vehicles, and equipment and keeps parts and supplies in order
• Transports tools, materials, equipment, and supplies to work site
• Safely transports festival décor of varying sizes between both on and off park storage locations
• Prepares materials, cleans work areas, and tracks supplies and inventory
• Regularly inspects and evaluates electrical and electronic equipment to ensure that it operates efficiently and safely: identifies defects, hazards, or need for repair or adjustment to ensure abidance with codes
• Works in direct contact with all park operating teams and properties including Dollywood Theme Park, Dollywood’s Splash Country, Dollywood’s DreamMore Resort and Spa, and Heartsong Lodge and Resort on implementation of signage projects
• Applies primer, new paint or other coating according to manufacturers’ instructions
• Cleans brushes, rollers, sprayers and other equipment upon completion, and disposes of paint, solvents and cleaners according to City hazardous materials procedures
• Reports needs for additional supplies, equipment, etc., with adequate notice to ensure that they are available when needed

Operational And Maintenance

• The ability to make operational decisions in response to environment or situation
• Be able to react to daily equipment needs and upkeep
• Drive company vehicles (cars, vans, non-commercial trucks) to transport personnel and/or supplies
• Responsible for routine site maintenance and upkeep of lighting systems and related components
• Also responsible for maintenance and upkeep that requires a high level of investigation and problem solving
• Willing to learn new hardware, software and processes
• Provide great problem solving in stressful situations

Communication And Problem Solving

• Be able to comprehend instructions and retain information
• Be able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Be able to be flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able to move about and react quickly in emergency situations
• Able to tolerate detergents and chemicals
• Able to effectively communicate with fellow Guests and Hosts using approved communication methods
• Able and willing to perform other duties as assigned

Physical And Cognitive Requirements

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods