Festival Host - Dollywood Theme Park - Part Time Seasonal

Summary Of Essential Functions And Responsibilities

• Greet guests and initiate friendly interaction
• Provide Guest excellence which exceeds expectations, answer questions, and provide park information
• Clean and organize work area daily to present a professional appearance and use free time productively
• Maintain a dependable work attendance and flexibility with assigned work schedules
• Give two weeks' notice for requested days off and have all necessary schedule changes approved by my Team Lead
• Perform special projects as directed
• Install and service Christmas lights as needed
• Assist with load-in and day-to-day operations of Crafters, Vendors, and any other operational needs

Education And Experience Required

• Must be 18 years of age
• Excellent verbal communicator – accurate, consistent, and detailed
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record.

Knowledge, Skills, And Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Maintain strict confidentiality and judgment regarding privileged information
• Have professional appearance with good personal hygiene
• Be productive in a fast-paced environment
• Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to operate various types of heavy machinery and construction equipment
• Able to operate power and hand tools including but not limited to drills, screw guns, staple guns, hammer and other tools
• Able to add, subtract, multiply and divide with accuracy
• Willing to work in any assigned area of Operations and perform other functions as assigned

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods