Evening Lighting Technician / Repair & Logistics - Dollywood Theme Park - Full Time Year Round

Summary Of Essential Functions And Responsibilities

Be primary technician for all daily operational responsibilities related to show lighting.

Have the ability to make programming changes to existing show programs and lighting software.

The ability to make operational decisions in response to changing situations.

Be able to react to daily equipment needs and upkeep.

Operate different types of lighting consoles and spotlights with and without called cues.

Responsible for routine site maintenance and upkeep of lighting systems and related components. Also responsible for maintenance and upkeep that requires a high level of investigation and problem solving.

Be able to complete repairs on cabling systems and modern moving-light fixtures.

Responsible for multiple show tracks.

Be able and willing to share knowledge and best use cases with other technical team members.

Responsible for technical back up support to multiple park venues as needed.

Responsible for staging and resetting various stages for next show.

Changing stage sets for different shows.

Wear Dollywood Entertainment provided costume or uniform.

Keep work area orderly, neat, safe, and well-maintained.

Able to assist in other areas of Entertainment Division as directed.

Able to drive company vehicles (cars, vans, non-commercial trucks) to transport personnel and/or supplies.

Participate in work calls and complete tasks in a timely manner.

Education And Experience Required

• Minimum 18 years of age
• High School diploma or equivalent required
• Must have experience with lighting instruments and a good working knowledge of electricity
• Knowledge of function and troubleshooting of various equipment and software, including but not limited to Hog consoles, DMX control, and Qlab
• Experience in programming lighting software and show control systems, preferred
• Must be able to operate lighting system in a safe manner
• Must be able to operate a computer and be knowledgeable of general use programs such as Outlook, Word and Excel
• Strong knowledge of instillation, operation and repair of modern moving-light fixtures
• ETCP certification in theater rigging and electrical preferred but not required
• Able to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record

Knowledge, Skills, And Abilities

• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Able to be self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Maintain strict confidentiality and judgment regarding privileged information
• Display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Committed to continuous improvement and learning
• Maintain a professional appearance with good personal hygiene
• Promote and support a “team” work environment by cooperating and helping co-workers
• Adapt to changes easily
• Sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Open to new ideas and willing to learn new technical techniques
• Able to accommodate changes in schedules and assignments; accepts change easily
• Maintain a professional appearance in specified wardrobe
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Able to have physical mobility great enough to allow walking, kneeling, crawling, bending, reaching (high and low), twisting, and moving about tight spaces
• Able and mobility to work on a variety of surfaces including but not limited to: carpet, wood, steel, concrete, grass, and dirt while being able to bend, stoop, kneel, climb, lay, lift, and carry
• Able to climb and work comfortably in high positions up to 80ft off the ground

Physical And Cognitive Requirements

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
• Able to have physical mobility great enough to allow walking, kneeling, crawling, bending, reaching (high and low), twisting, and moving about tight spaces
• Able and mobility to work on a variety of surfaces including but not limited to: carpet, wood, steel, concrete, grass, and dirt while being able to bend, stoop, kneel, climb, lay, lift, and carry
• Able to climb and work comfortably in high positions up to 80ft off the ground