Registration Coordinator

About the role

The Registration Coordinator is an essential part of the patient‑facing registration experience, providing support to ensure each patient encounter is positive, professional, and efficient. The primary function is to create new registrations and check patients in for scheduled and walk‑in clinical visits.

Responsibilities

• Create new patient registrations.
• Check patients in for scheduled and walk‑in clinical visits.
• Schedule patient return‑visit appointments.
• Minimize clinic access delays.
• Effectively communicate with patients and families.
• Inform patients of and collect signed consent for care.
• Maintain standards for infection prevention.
• Establish systems and resources to improve processes and efficiency of the patient experience.

Requirements

• High school diploma or equivalent.
• Minimum of one (1) year customer service and/or administrative support experience.
• Preferred: Bachelor’s degree.
• Minimum of three (3) years experience working in a health‑care setting or related field.
• Significant experience working with the general public in a health‑care/customer service environment.
• Familiarity with other cultures and/or bilingual skills.

Benefits

Umbrella Pediatrics offers a comprehensive benefits package; details will be provided during the interview process.

Pay

$23.15 – $34.73 per hour

Schedule

• Monday through Friday: 11 AM – 8 PM or 12 PM – 9 PM
• Rotating weekends: 8:30 AM – 5:30 PM
• Open most major holidays: 9 AM – 5 PM (except Thanksgiving Day and Christmas Day)