Registration Coordinator
About the role
The role of the Registration Coordinator is an essential part of the patient facing registration experience by providing support and ensuring each patient encounter is positive, professional, and efficient. The primary function of this role is to create new registrations and check patients in for scheduled and walk-in clinical visits throughout the outpatient setting of the hospital. Support may be needed for Urgent Care, Radiology, and Access Clinic check-ins, operating seven days per week, during both day and evening times.
Responsibilities
- scheduling patient return visit appointments
- minimizing clinic access delays
- effectively communicating with patients/families
- informing of and collecting signed consent for care
- maintaining standards for infection prevention
- establishing systems and resources to improve processes and efficiency of the patient experience
Requirements
- High school diploma or equivalent experience
- Minimum of one (1) year customer service and/or administrative support experience
Qualifications
- Bachelor’s Degree (preferred)
- Minimum of three (3) years experience working in a health care setting or related field (preferred)
- Significant experience working with the general public in a health care/customer service environment (preferred)
- Familiarity with other cultures/bilingual skills (preferred)
Pay
Compensation Range $23.15 - $34.73 per hour. This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
Benefits
Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.
About Us
Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.
Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community.