Registered Nurse (RN) Onsite Telephone Triage-4p-12:30a-FT

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate. Preserve all substantive info. We need to parse the posting. Key content: - Intro about organization: "Hospice of the Western Reserve is now Reserve Care..." etc. That's about the organization, maybe "About the role" or "About the organization"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put organizational description under "About the role". Or maybe "About the role" includes description of role and organization. - "THIS POSITION WILL BE LOCATED AT OUR HEADQUARTERS IN CLEVELAND, OHIO." That's location; could be part of About the role. - "JOIN US IN MAKING THE MOST OF EVERY DAY!" maybe fluff. - "Reserve Care operates in celebration of the individual worth..." mission statement. - "WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values..." That's about company values; could be part of About the role. - "JOIN OUR FAMILY!" fluff. - "Our Clinical Agents provide prescribed medical treatment and personal care services to terminally ill persons in collaboration with the transdisciplinary team in a variety of settings. Coordinate the implementation of the Plan of Care for each patient utilizing the Nursing Process." That's role description. - "What You Will Do" list: bullet points. - "Success Capabilities" list: qualifications/requirements. - "Details Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Technology Package" That's benefits. - "Conditions Of Employment Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver’s license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism." That's conditions of employment; could be part of Requirements or Qualifications. - Also note: "NOTE: The responsibilities of this position are described above, and they may be subject to change..." boilerplate; remove. - Contact info for accommodations: maybe drop as boilerplate? It's not required but could be considered contact info; but instruction says remove application instructions. This is contact for accommodations; maybe drop. - EEO statement: remove. We need to decide sections. We have: - About the role: include organization description, mission, values, location, maybe "Clinical Agents provide..." as role overview. - Responsibilities: list of duties from "What You Will Do". - Requirements: maybe "Success Capabilities" includes education, license, experience. - Qualifications: maybe overlapping; but we can combine? The instruction says prefer few substantive sections over many thin ones. We could have About the role, Responsibilities, Requirements (including education, license, experience, conditions), Skills (maybe communication, judgment, etc.), Benefits. We have skills list: "Excellent verbal and written communication skills", "Excellent clinical judgment and decision-making skills", "Ability to adapt to effectively handle stress and difficult situations", "Ability to work with minimum direction and supervision", "Strong attention to detail", "Ability to work in a team environment", "Proven ability to demonstrate excellent and strong empathic phone and verbal communication with active listening skills; necessary for customer focus and adapting to varying personality types", "Ability to multitask, set priorities and mange time effectively; ability to listen, type and update records simultaneously", "Proficient with computers", "Familiar with EMR systems and practices". Those are skills. We could put those under Skills. Requirements could be education, license, experience. Benefits: "Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Technology Package". That's benefits. Pay and Schedule: not provided, so omit. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits. We need to use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information; do not invent or summarize away detail. We need to ensure we include all details from the posting, except boilerplate. Let's extract details precisely. About the role prose: - "Hospice of the Western Reserve is now Reserve Care. Our new name reflects the full scope of care we provide while honoring nearly 50 years of trusted service. We continue to deliver expert hospice, palliative and grief support with the same compassionate team. When you join Reserve Care, you become part of a legacy that walks alongside patients, families and communities with guidance and meaningful support during life’s most important moments. THIS POSITION WILL BE LOCATED AT OUR HEADQUARTERS IN CLEVELAND, OHIO. JOIN US IN MAKING THE MOST OF EVERY DAY! Reserve Care operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Our Clinical Agents provide prescribed medical treatment and personal care services to terminally ill persons in collaboration with the transdisciplinary team in a variety of settings. Coordinate the implementation of the Plan of Care for each patient utilizing the Nursing Process." We need to keep that as prose. Possibly break into paragraphs but still

  . Responsibilities list: from "What You Will Do": - Answer escalated calls from families, hospital staff, nurses’ pharmacies, patients etc. and providers to begin assessing situation and gaining understanding of the patients' specific care needs and begin advising care. - Triage inbound calls for multiple health care professionals and families and provide intervention (be it advise or dispatch) - Demonstrate calm and attentive presence, expert administration of care and a unwavering spirit of compassion - Responsible for relaying updated or new provider contact information to staff and management. - Accurately document inbound/outbound patient information in agency’s EMR and associated systems - Provide a next level medical advice to supporting agents by being in a ready status in the Five9 system to assist. - Perform other duties as assigned We need to keep each as

• . Requirements: from "Success Capabilities": - High School Diploma or Equivalent required. - Graduate from an accredited school of professional nursing or a school accepted for candidacy status from an accrediting body. - A Registered Nurse License (RN) in the State of Ohio - 2-4 years of clinical support of triage or call experience in medical setting - Prefer a minimum of 3 years recent clinical experience in a physician’s office, hospice or palliative care work, home health, critical care and or emergency room - Relevant experience includes direct patient triage, clinical phone triage, demonstrated excellence in clinical assessment using nursing process, or adult/pediatric nursing care in a physician or hospital setting Also conditions of employment could be part of Requirements: maybe separate but we can include under Requirements as additional bullet points: - Compliance to Annual Flu Shot Policy or ability to provide exemption documentation - Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed - Provide an active driver’s license - Ability to provide proof of eligibility to work in the United States. - High level of integrity, ethics and professionalism. We could include those as requirements. Skills list: from after "Relevant experience includes ...": - Excellent verbal and written communication skills - Excellent clinical judgment and decision-making skills - Ability to adapt to effectively handle stress and difficult situations - Ability to work with minimum direction and supervision - Strong attention to detail - Ability to work in a team environment - Proven ability to demonstrate excellent and strong empathic phone and verbal communication with active listening skills; necessary for customer focus and adapting to varying personality types - Ability to multitask, set priorities and mange time effectively; ability to listen, type and update records simultaneously - Proficient with computers - Familiar with EMR systems and practices We'll put those under Skills. Benefits: "Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Technology Package". We'll put as
  • maybe each item? Could be one bullet listing all. Better to split: Retirement, Health, Dental, Vision, voluntary benefits, Corporate Discounts, Tuition Assistance, Technology Package. We'll list each. Now ensure we don't include any boilerplate like EEO, contact info, note about responsibilities may change, etc. We need to output only HTML fragment, no or , no markdown fences. Let's craft. Structure:

    About the role

    ... (multiple sentences maybe separate

    but can be one long paragraph). We'll keep as one

    maybe with line breaks? It's okay.

    Responsibilities

    • ...
    ...

    Requirements

    • ...
    ...

    Skills

    • ...
    ...

    Benefits

    • Retirement
    • Health
    • Dental
    • Vision
    • Voluntary benefits
    • Corporate Discounts
    • Tuition Assistance
    • Technology Package
    Check that we didn't miss any substantive info: The mission statement about relieving suffering etc is included in About the role. The core values list included. The "Our Clinical Agents provide..." included. The location included. The "JOIN US IN MAKING THE MOST OF EVERY DAY!" maybe fluff but it's part of the posting; we can keep as prose. It's not boilerplate; it's a motivational tagline. We'll keep. We also need to include "WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY!" That's also part of About the role. Now ensure we didn't inadvertently include any duplicated lines. The posting had duplicate lines? Not sure. Now produce final HTML. Check for any missing details: The "Success Capabilities" also includes "High School Diploma or Equivalent required." etc. We included. Check that we included "Graduate from an accredited school of professional nursing or a school accepted for candidacy status from an accrediting body." Yes. Check that we included "A Registered Nurse License (RN) in the State of Ohio" Yes. Check that we included "2-4 years of clinical support of triage or call experience in medical setting" Yes. Check that we included "Prefer a minimum of 3 years recent clinical experience in a physician’s office, hospice or palliative care work, home health, critical care and or emergency room" Yes. Check that we included "Relevant experience includes direct patient triage, clinical phone triage, demonstrated excellence in clinical assessment using nursing process, or adult/