Lead Registered Nurse (RN) -Onsite Triage-12a-8:30a
Hospice of the Western Reserve · Cleveland, OH · 1 mo ago
HealthcareFull-time
What You Will Do
- Assist clinical agent staff with escalations and problem-solving.
- Support field staff with operational or clinical issues.
- Supervise weekend staff under the direction of the triage/on-call team leader.
- Maintain communication with patients and families who are awaiting nurse response for more than two hours.
- Handle calls from external sources as needed.
- Identify, escalate, and assist in the resolution of clinical concerns.
- Participate in quality and process improvement initiatives.
- Complete administrative responsibilities as assigned.
Success Capabilities
- Registered Nurse (RN) in the state of Ohio
- Minimum of two years’ hospice experience required
- Strong communication skills
- Ability to provide real-time, constructive staff feedback and supervision
Physical Requirements
- Sedentary work requiring the exertion of up to ten (10) pounds of force occasionally and some light work and lifting requiring the exertion of up to 20 pounds occasionally;
- Work requires sitting, stooping, bending, kneeling, reaching, standing, fingering, grasping and repetitive motions;
- Vocal communication;
- Hearing, and visual acuity.
Total Rewards Package
- Retirement
- Health
- Dental
- Vision
- voluntary benefits
- Corporate Discounts
Tuition Assistance
- Non-exempt role
- Technology Package
- Protocols in place for wellbeing during COVID-19
Conditions Of Employment
- Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
- Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
- Provide an active driver’s license
- Able to provide proof of eligibility to work in the United States
- High level of integrity, ethics and professionalism.