Regional Volunteer Engagement Specialist (NJ)

Essential Duties and Responsibilities

• Creates and implements engagement opportunities and programs for volunteers
• Affords support to recruitment of volunteers for support work and recommends assignments that will make the best use of volunteers’ skills.
• Implements volunteer program and develops necessary changes.
• Attends regional chapter events on behalf of Volunteer Management Office.
• Surveys volunteer engagement and provides feedback to regional staff.
• Affords support to management of volunteers for regional projects and events.
• Compiles and maintains volunteer records as well as online databases.
• Identifies regional volunteer opportunities.
• Identifies potential service project partners and serves as liaison to national office.
• Implementation of policies and procedures and instruct local staff on best practices.
• Educates volunteers of best practices and risk management.
• Provides standard orientation and assists with onboarding for all new regional volunteers.
• Affords support to conducting training programs for volunteers.
• Maintains database, volunteer time records and applications for assigned region.
• Implements volunteer recognition and appreciation events for assigned region.
• Provides guidance, training, and supports staff working with volunteers.
• Follows up with potential volunteer emails and phone calls.

Qualifications and Competencies

• Bachelor’s degree, preferred.
• 2 years of experience in the field of volunteering or volunteer management preferred.
• Basic knowledge of principles and practices of volunteer management.
• Strong communication and interpersonal skills and ability empower others.
• Must possess the ability to self-manage multiple priorities, using strong time management skills that are complex in nature.
• Excellent written and oral communication skills, presentation skills, and analytical skills.
• Possess strong time management skills.
• Basic knowledge of customer relationship management software, preferred.
• Able to use computers and program related software proficiently including but not limited to Microsoft Word, Excel and Outlook.
• Able to use and understand social media for outreach purposes.
• Energetic, with the ability to multitask and strong attention to detail.
• Must be authorized to work in the United States.