Sr. Volunteer Engagement Specialist

Position Overview

The Sr. Volunteer Engagement Specialist supports the engagement of volunteers in the Northern New England Region. The ideal candidate will be based in Bangor, ME, but may also be located in Concord, NH; Portland, ME; or Burlington, VT. This role involves working from home but requires one day per month at the Bangor office.

Key Responsibilities

• Contribute expertise and serve as a resource for volunteer engagement best practices.
• Review volunteer satisfaction data and develop and execute engagement and retention strategies.
• Implement strategies and tactics to drive volunteer engagement.
• Lead all programs related to Youth and Young Adult volunteer programs.
• Train and lead screening and training team volunteers.
• Serve as Point-of-Contact to the Volunteer Intake Processing Center.
• Assist in screening and referring prospective volunteers.
• Manage volunteer planning and scheduling to ensure a strong fill rate.
• Serve as a liaison to internal and external partners.

Qualifications

• Education: Bachelor's degree required.
• Experience: Minimum of 5 years of related experience. Volunteer Management experience preferred.
• Skills & Abilities: Ability to work on a team, excellent oral and written communication skills, strong interpersonal and presentation skills, good organizational skills, attention to detail, intermediate proficiency with MS Office applications, knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs.
• Travel: Will involve 15% travel.