Regional Properties Director

About the role

The Regional Properties Director is responsible for developing and implementing the FM strategy to ensure a healthy long-term relationship with clients. This role involves managing high-performing teams, delivering operational excellence, improving client experience, and overseeing facility operations and maintenance programs across multiple sites.

Responsibilities

• Providing operational leadership and setting technical direction for facility managers, operations managers, and third-party vendors
• Fostering a "safety first" work environment and culture
• Responding promptly to client requests, including root cause analysis and corrective action plans
• Collaborating with site teams and directors on contractor selection and monitoring
• Ensuring compliant and efficient operational processes in various facility types
• Reviewing and optimizing energy efficiency in operational procedures
• Adhering to Environmental Health and Safety standards
• Developing and delivering presentations to senior client leadership
• Managing operational budgets and client GL accounting

Requirements

• Minimum 15 years of experience in projects or maintenance and operations
• Strong IFM operational budgeting skills
• Ability to read and understand technical documents
• Experience in contract administration
• Knowledge of engineering and preventive maintenance
• Understanding of quality assurance, change control, and regulatory audits
• Excellent interpersonal and communication skills
• Leadership presence and ability to motivate others
• Strong organizational and problem-solving skills
• Customer-focused attitude
• Ability to work in a fast-paced, changing environment

Skills

• Global experience
• Advanced presentation development and delivery skills
• Expertise in RCA and CAPA development
• Proficiency in operational client GL accounting