Regional Document Services Coordinator

About the role

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Copies/reproduces and delivers printed materials to customers. Sets-up and operates equipment (i.e., copier equipment, folder, collator, copier, bindery machine, etc.).
• Performs troubleshooting activities related to the flow of documents/mail through the document service center and implements the best solution to address issues.
• Maintains logs for tracking purposes of document services and mail activities.
• Inspects equipment and vehicles to ensure proper maintenance/operating condition and performs minor repairs. Complete and submit vehicle reports (mileage, fuel usages, etc.).
• Sorts and routes all mail to appropriate staff. Physically receives, signs for and inspects packages received in the mail room or warehouse and ensures timely distribution to appropriate personnel.
• Orders and maintains adequate inventory of supplies to continue mail and copy/reproduce operations.

Requirements

• Valid Class C Texas Driver’s License.

Qualifications

• High School diploma or GED.
• Preferred experience operating specialized equipment such as a copy machines, bindery equipment and postage equipment.
• Ability to communicate effectively in writing as demonstrated in the application.
• Skilled in computer usage including Microsoft Office Suite.

Skills

• Manage multiple priorities.
• Prioritize and organize work assignments.
• Operate specialized equipment such as a copier equipment, folder, collator, bindery equipment, postage equipment, etc.
• Operate motor vehicles including panel truck and cargo van and pull a trailer in accordance with local, State and Federal traffic regulations.
• Lift, pull, push, and carry 50 lbs.
• Operate warehouse equipment such as forklift, pallet jack, dolly, etc.
• Communicate effectively orally and in writing.
• Compile data and make simple arithmetic computations and tabulations.
• Develop and maintain effective working relationships with both internal and external customers.
• Travel locally and across the state which may include overnight stays.

Benefits

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Pay

Salary Range: $3,337.17 - $3,659.50
Pay Frequency: Monthly Salary Group: TEXAS-A-13 Shift: Day Additional Shift: Days (First)

Schedule

Shift: Day Additional Shift: Days (First)

Additional Information

• May assist with emergency/disaster situations throughout the state.
• Ability to travel which may include overnight stays.
• Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
• ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
• Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
• Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.