Regional Document Services Coordinator

Brief Job Description

Responsible for receiving, processing, and distributing document service center requests. Performs skilled reproduction and bindery work using equipment such as, but not limited to copier equipment, folder, collator, bindery equipment, etc. Serves as lead for the Document Services Center and supervise the work of others. Perform or assist with mail and warehouse duties. Drive vehicle and maintain agency vehicle maintenance logs. Compile statistical reports and perform other duties as requested.

Essential Job Functions

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Copies/reproduces and delivers printed materials to customers. Sets-up and operates equipment (i.e., copier equipment, folder, collator, copier, bindery machine, etc.).
• Performs troubleshooting activities related to the flow of documents/mail through the document service center and implements the best solution to address issues.
• Maintains logs for tracking purposes of document services and mail activities.
• Inspects equipment and vehicles to ensure proper maintenance/operating condition, and performs minor repairs. Complete and submit vehicle reports (mileage, fuel usages, etc.).
• Sorts and routes all mail to appropriate staff. Physically receives, signs for and inspects packages received in the mail room or warehouse and ensure timely distribution to appropriate personnel.
• Orders and maintains adequate inventory of supplies to continue mail and copy/reproduce operations.

Licenses, Certifications or Registrations

• Valid Class C Texas Driver's License.

Knowledge, Skills, and Abilities Required

• Skilled in the use of standard agency computer hardware and software such as Microsoft Office Suite.
• Skilled in managing multiple priorities.
• Skilled in prioritizing and organizing work assignments.
• Skilled in operating specialized equipment such as a copier equipment, folder, collator, bindery equipment, postage equipment, etc.
• Skilled in operating motor vehicles including panel truck and cargo van and pull a trailer in accordance with local, State and Federal traffic regulations.
• Able to lift, pull, push, and carry 50 lbs.
• Able to operate warehouse equipment such as forklift, pallet jack, dolly, etc.
• Able to effectively communicate orally and in writing.
• Able to compile data and make simple arithmetic computations and tabulations.
• Able to develop and maintain effective working relationships with both internal and external customers.
• Able to travel locally and across the state which may include overnight stays.

Initial Screening

• High School diploma or GED is required.
• Preferred experience operating specialized equipment such as a copy machines, bindery equipment and postage equipment.
• Ability to communicate effectively in writing as demonstrated in the application.
• Skilled in computer usage including Microsoft Office Suite.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.