Regional Director of Operations in Training

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Store Operations
• Responsible for store management supervision, including oversight of all store management teams: setting accountabilities, aligning team, achieving execution and providing feedback
• Helps staff, train, and organize new store openings
• Creates, improves, and/or updates systems that better or more efficiently achieve the Company’s goals and objectives
• Develops methods that help build customer loyalty and expand customer base
• Works closely with store directors in the following: Implementing corporate and merchandising strategies, developing, updating and executing annual budgets and business plans, handling store facilities management, ensuring quality control, budget, and overall profit and loss
• Coordinates with other Senior Management members to reach overall company goals and objectives
• Sales/Customer Service
• Motivates and inspires team in reaching high performance and in providing friendly customer service
• Is proactive in preventing and resolving customer service situations
• Helps educate and train Store Directors on product merchandising
• Maintains key processes through effective store visits, store and staff evaluations, and data analysis
• Maintains controllable store expenses for profitability
• Maintains consistency among quality and quantity of product standards
• Employee Development
• Recruits for store management and is constantly on the lookout for building store talent
• Ensures appropriate training for Store Directors and Department Managers
• Manages the development and performance of all operations employees
• Executes and communicates company procedures and policies in a manner consistent with Chedraui USAs mission

EDUCATION AND/OR EXPERIENCE

• High School or Equivalent; Associate’s Degree preferred
• Minimum of 5 to 7 years relevant experience in the grocery industry
• Combined experience/education as substitute for minimum education
• Prioritizes supervisory and operational experience in similar industry that includes interviewing, staff development, scheduling, planning, organizing and problem identification and resolution