Regional Computer Operations Support Analyst (26-322) T4 / COS-M
About the role
Candidates must be U.S. citizens able to obtain and/or maintain a Department of Defense security clearance as a condition and continuation of employment. The selected candidate will be part of a team that reports to the Watch Officer (CWO) and performs daily system monitoring, operations and maintenance of the systems in a 24×7 operations and test environment. The candidate will provide first level technical support to the warfighter and perform initial troubleshooting of all local hardware, software and networks. The candidate will document and report all events/issues to the CWO and receive tasking and direction from the CCC for all operations, test & real-world events. The candidate will also assist in all hardware/software installations as directed by the local SMEs and create and maintain user accounts as directed by the local ISSO.
Schedule
The position requires a rotating 24×7 shift schedule. The candidate will be assigned to a 12-hour shift, with the specific shift determined by mission needs. Additional coverage for off-shifts—including nights and weekends—may be required on a substitute-rotation basis.
Requirements
- Minimum Active DoD Secret Clearance
- Must possess a DoD 8140 certification at IAT Level II or higher (Security+ CE, SecurityX, CCNA Security, CySA+, GICSP, GSEC, SSCP, CASP+ CE, CISSP)
- Candidate will be responsible for maintaining DoD 8140 certification for the full contract period
- Background and experience with operations and maintenance of large-scale computer and communications systems/networking environments
- Background and experience in system and/or network administration that include the following (UNIX, Linux, Windows, Cisco and Juniper)
- Background and experience in troubleshooting hardware and software components
- Proficiency in Microsoft Word, Excel and PowerPoint