Global Computer Operations Support Analyst (26-437) T4 / COS-M

About the role

The selected candidate will be part of a team that performs daily system monitoring, operations, and maintenance of C2BMC-G systems in a 24x7 operations and test environment, enabling Space Domain Awareness and Space Defense. This role provides first-level technical support, performing initial troubleshooting of all local hardware, software, and networks. The position involves documenting and reporting all events and issues to leadership and receiving tasking for all operations and events.

Responsibilities

• Perform daily system monitoring, operations, and maintenance of designated systems.
• Provide first-level technical support and perform initial troubleshooting of all local hardware, software, and networks.
• Document and report all events and issues to leadership.
• Receive tasking and direction for operations, tests, and real-world events.
• Assist in the maintenance of user accounts as directed by the local Information Systems Security Officer (ISSO).
• Operate and sustain mission systems for operational and training missions.
• Troubleshoot data flow with internal and external agencies to establish network connectivity.
• Perform other duties and assignments as required.

Requirements

• Generally has 1+ years of related experience.
• A sound background and experience with operations and maintenance of large-scale computer and communications systems or networking environments is required.

Qualifications

• Experience in system and/or network administration (UNIX, Linux, and Windows), and troubleshooting hardware and software components.
• Must possess a DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GSEC, SSCP, etc.) and maintain it for the full duration of the role.

Skills

• Experience and knowledge of C2BMC System or Missile Defense Systems.
• Linux Certification (e.g., Linux Essentials, Linux+, LPIC-1, RHCSA).
• Experience using Confluence and Jira.
• Basic scripting knowledge (Bash).
• Active Directory experience.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex