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Jobs · Information Technology · Colorado

Global Computer Operations Support Analyst (26-280) T4 / COS-M

Apex Systems · Colorado Springs, CO · Yesterday
Information TechnologyFull-time

About the role

The selected candidate will be part of a team that performs daily system monitoring, operations, and maintenance of mission systems in a 24x7 operations and test environment. This role provides first-level technical support, performing initial troubleshooting of all local hardware, software, and networks.

Responsibilities

  • Perform daily system monitoring, operations, and maintenance of designated systems.
  • Provide first-level technical support to the customer.
  • Conduct initial troubleshooting of all local hardware, software, and networks.
  • Document and report all events and issues to leadership.
  • Receive tasking and direction for operations, tests, and real-world events.
  • Aid in the maintenance of user accounts as directed.
  • Operate and sustain mission systems and/or training system environments.
  • Troubleshoot with internal and external agencies to establish network connectivity.

Requirements

  • Experience: An advanced degree with 0-1+ years of experience or a bachelor's degree with 0-3+ years of experience or equivalent.
  • Technical Skills: Experience in system and/or network administration (UNIX, Linux, and Windows), and troubleshooting hardware and software components.
  • Mandatory DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GSEC, SSCP, etc.) and maintain it for the full contract period.

Qualifications

  • Experience and knowledge of certain systems or Missile Defense Systems.
  • Linux Certification (e.g., Linux Essentials, Linux+, LPIC-1, RHCSA).
  • Experience using Confluence and Jira.
  • Basic scripting knowledge (Bash).
  • Active Directory experience.

Benefits

  • Medical, dental, vision, life, disability, and other insurance plans.
  • ESPP (employee stock purchase program).
  • 401K program with company match.
  • HSA (Health Savings Account on the HDHP plan).
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
  • Corporate discount savings program and other discounts.
  • On-demand training program, certification prep, and access to technical and leadership courses/books/seminars.
  • Certification discounts and other perks to associations like CompTIA and IIBA.
  • Dedicated customer service team for questions about benefits and other resources.
  • Certified Career Coach.

Pay

N/A

Schedule

N/A

Skills

N/A

Benefits

  • Supplemental benefits including medical, dental, vision, life, disability, and other insurance plans.
  • ESPP (employee stock purchase program).
  • 401K program with company match.
  • HSA (Health Savings Account on the HDHP plan).
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
  • Corporate discount savings program and other discounts.
  • On-demand training program, certification prep, and access to technical and leadership courses/books/seminars.
  • Certification discounts and other perks to associations like CompTIA and IIBA.
  • Dedicated customer service team for questions about benefits and other resources.
  • Certified Career Coach.

Company Information

  • Everforth Apex is a world-class IT services company that serves thousands of clients across the globe.
  • We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.
  • Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Equal Opportunity Employer

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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