Global Computer Operations Support Analyst (26-281) T4 / COS-M

About the role

The selected candidate will be part of a team that performs daily system monitoring, operations, and maintenance of C2BMC-G systems in a 24x7 operations and test environment. This role provides first-level technical support to the customer, performing initial troubleshooting of all local hardware, software, and networks.

Responsibilities

• Perform daily system monitoring, operations, and maintenance of designated systems.
• Provide first-level technical support and perform initial troubleshooting of all local hardware, software, and networks.
• Document and report all events and issues to leadership.
• Receive tasking and direction for operations, tests, and real-world events.
• Aid in the maintenance of user accounts as directed by the local Information Systems Security Officer (ISSO).
• Operate and sustain mission systems for operational and training missions.
• Troubleshoot data flow with internal and external agencies to establish network connectivity.

Requirements

• Experience: An advanced degree and 0-1+ years of experience, or a bachelor's degree and 0-3+ years of experience, or equivalent.
• The candidate should have a background in the operations and maintenance of large-scale computer and communications systems or networking environments.
• Candidates must be able to obtain and/or maintain a Department of Defense (DoD) TS/SCI level Security Clearance as a condition or continuation of employment.
• Technical Skills: Experience in system and/or network administration (UNIX, Linux, and Windows) and troubleshooting hardware and software components. Must possess a DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GSEC, SSCP, etc.) and maintain it for the full contract period.
• Preferred Qualifications: Experience and knowledge of C2BMC System or Missile Defense Systems. Linux Certification (e.g., Linux+, LPIC-1, RHCSA). Experience using Confluence and Jira. Basic scripting knowledge (Bash). Active Directory experience.

Qualifications

Experience: An advanced degree and 0-1+ years of experience, or a bachelor's degree and 0-3+ years of experience, or equivalent.

The candidate should have a background in the operations and maintenance of large-scale computer and communications systems or networking environments.

Skills

• Experience in system and/or network administration (UNIX, Linux, and Windows) and troubleshooting hardware and software components.
• Must possess a DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GSEC, SSCP, etc.) and maintain it for the full contract period.
• Preferred Qualifications: Experience and knowledge of C2BMC System or Missile Defense Systems. Linux Certification (e.g., Linux+, LPIC-1, RHCSA). Experience using Confluence and Jira. Basic scripting knowledge (Bash). Active Directory experience.

Benefits

The anticipated pay range for this position is $55.00/hr to $65.00/hr. Please note that the final pay rate will be determined based on a variety of factors, including the candidate's experience, qualifications, and the specific requirements of the role.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.