Global Computer Operations Support Analyst (26-407) T4 / COS-M

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. We need to parse the job description. Key parts: - Location: Colorado Springs, CO (Onsite) – maybe part of About the role? Could be included in a paragraph. - Role Overview: description. - Key Responsibilities: list. - Required Qualifications: includes Experience, Clearance, Technical Skills. - Preferred Qualifications: list. - Compensation & Benefits: includes pay range and benefits description. - Also there is a Benefits Overview section later with details. We need sections: About the role (role overview), Responsibilities (key responsibilities), Requirements (maybe required qualifications?), Qualifications (maybe preferred?), Skills (technical skills?), Benefits, Pay, Schedule. But we must not create sections with filler. We have Pay info: pay range $55-65/hr. So Pay section. Schedule: Not mentioned explicitly. There's 24x7 operations and test environment, but not schedule specifics. Might infer shift work? But we should not create Schedule unless posting actually states them. It does not state schedule like "full-time", "shift work". It mentions 24x7 operations and test environment, but not explicit schedule. Safer to omit Schedule section. Benefits: there is detailed benefits description. So Benefits section. About the role: role overview paragraph. Responsibilities: list. Requirements: maybe combine required qualifications (experience, clearance, technical skills) as Requirements. Qualifications: maybe preferred qualifications. Skills: maybe technical skills? But we already have technical skills in required qualifications. Could separate Skills section for technical skills (UNIX, Linux, Windows, DoD 8140 certification). However we must avoid duplication. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map content accordingly. We need to decide what goes where. - About the role: role overview paragraph. - Responsibilities: key responsibilities bullet list. - Requirements: maybe the mandatory qualifications: experience, clearance, technical skills (DoD 8140 certification). Could also include citizenship requirement. - Qualifications: preferred qualifications (C2BMC experience, Linux cert, Confluence/Jira, Bash, AD). - Skills: maybe technical skills like system/network administration, troubleshooting, etc. But we already covered technical skills in Requirements. Could instead put technical skills under Skills, and keep Requirements for experience/clearance. Let's see. The posting has "Required Qualifications" with subparts: Experience, Clearance, Technical Skills. And "Preferred Qualifications". So we could map: Requirements: Experience and Clearance (maybe also citizenship). Skills: Technical Skills (system/network admin, DoD 8140 certification). Qualifications: Preferred Qualifications. That seems logical. Now Benefits: include the benefits overview. Pay: include pay range. Schedule: not present, omit. Now we need to preserve all substantive information, not invent or summarize away detail. Must not omit details like location, etc. We can include location in About the role paragraph. We must not include boilerplate like EEO, legal, application instructions, etc. So we need to strip those. Let's extract substantive content: Job Description text: "Candidates must be U.S. citizens able to obtain and/or maintain a Department of Defense security clearance as a condition and continuation of employment." "Global Computer Operations Support Analyst Location: Colorado Springs, CO (Onsite)" "Role Overview The selected candidate will be part of a team that performs daily system monitoring, operations, and maintenance of C2BMC-G systems in a 24x7 operations and test environment. This role provides first-level technical support to the customer, performing initial troubleshooting of all local hardware, software, and networks. The position involves documenting and reporting all events and issues to leadership and receiving tasking for all operations and events." "Key Responsibilities Perform daily system monitoring, operations, and maintenance of designated systems.Provide first-level technical support and perform initial troubleshooting of all local hardware, software, and networks.Document and report all events and issues to leadership.Receive tasking and direction for operations, tests, and real-world events.Assist in the maintenance of user accounts as directed by the local Information Systems Security Officer (ISSO).Operate and sustain mission systems for operational and training missions.Troubleshoot data flow with internal and external agencies to establish network connectivity." "Required Qualifications Experience: An advanced degree and 0-1+ years of experience, or a bachelor's degree and 0-3+ years of experience, or equivalent. The candidate should have a background in the operations and maintenance of large-scale computer and communications systems or networking environments. Clearance: Candidates must be able to obtain and/or maintain a Department of Defense (DoD) TS/SCI level Security Clearance as a condition or continuation of employment. Technical Skills: Experience in system and/or network administration (UNIX, Linux, and Windows) and troubleshooting hardware and software components. Must possess a DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GSEC, SSCP, etc.) and maintain it for the full contract period." "Preferred Qualifications Experience and knowledge of C2BMC System or Missile Defense Systems.Linux Certification (e.g., Linux+, LPIC-1, RHCSA).Experience using Confluence and Jira.Basic scripting knowledge (Bash).Active Directory experience." "#clearance" (ignore) "Compensation & Benefits The anticipated pay range for this position is $55.00/hr to $65.00/hr. Please note that the final pay rate will be determined based on a variety of factors, including the candidate's experience, qualifications, and the specific requirements of the role." Then later benefits overview. We need to include benefits details: medical, dental, vision, life, disability, insurance plans, ESPP, 401K with company match after 12 months, HSA, SupportLinc EAP up to 8 free counseling sessions, corporate discount savings program, other discounts, on-demand training program, access to certification prep and library of technical and leadership courses/books/seminars after 6+ months tenure, certification discounts and perks to associations (CompTIA, IIBA), dedicated customer service team for consultants, certified Career Coach, Welcome Packet. We must not include boilerplate like equal opportunity statements, accommodation contact, etc. So we strip those. Now produce HTML. Structure:

About the role

... (include role overview and location and citizenship requirement? maybe include citizenship in About the role or Requirements. Could include in About the role: "Candidates must be U.S. citizens able to obtain and/or maintain a Department of Defense security clearance as a condition and continuation of employment." plus location and role overview.) Better to keep citizenship in Requirements? But we have Requirements for experience and clearance. Could include citizenship in Requirements as well. But we can also put in About the role. Let's decide: About the role: role overview paragraph. Could also include location. Citizenship maybe part of Requirements. Let's put About the role: role overview paragraph (including location). We'll include location sentence.

The selected candidate will be part of a team that performs daily system monitoring, operations, and maintenance of C2BMC-G systems in a 24x7 operations and test environment. This role provides first-level technical support to the customer, performing initial troubleshooting of all local hardware, software, and networks. The position involves documenting and reporting all events and issues to leadership and receiving tasking for all operations and events. The position is located in Colorado Springs, CO (onsite).

Now Responsibilities:

Responsibilities

• ... each bullet.

List each responsibility: - Perform daily system monitoring, operations, and maintenance of designated systems. - Provide first-level technical support and perform initial troubleshooting of all local hardware, software, and networks. - Document and report all events and issues to leadership. - Receive tasking and direction for operations, tests, and real-world events. - Assist in the maintenance of user accounts as directed by the local Information Systems Security Officer (ISSO). - Operate and sustain mission systems for operational and training missions. - Troubleshoot data flow with internal and external agencies to establish network connectivity. Now Requirements:

Requirements

... include experience, citizenship, clearance.

We need to include experience: "An advanced degree and 0-1+ years of experience, or a bachelor's degree and 0-3+ years of experience, or equivalent. The candidate should have a background in the operations and maintenance of large-scale computer and communications systems or networking environments." Citizenship: "Candidates must be U.S. citizens able to obtain and/or maintain a Department of Defense security clearance as a condition and continuation of employment." Clearance: "Candidates must be able to obtain and/or maintain a Department of Defense (DoD) TS/SCI level Security Clearance as a condition or continuation of employment." We could combine citizenship and clearance but they are similar. Might be redundant but we must preserve all detail. Could combine into one sentence: "Candidates must be U.S. citizens able to obtain and/or maintain a Department of Defense TS/SCI level Security Clearance as a condition and continuation of employment." That captures both. But we also have the line about clearance separate. To preserve all, we could include both but risk duplication. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplication is okay if it's in source? It's not duplicate exactly but similar. Might be okay to combine but we might lose the explicit mention of "U.S. citizens". Better to include both separate sentences. Thus Requirements paragraph: two sentences. Now Skills:

Skills

Experience in system and/or network administration (UNIX, Linux, and Windows) and troubleshooting hardware and software components. Must possess a DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GSEC, SSCP, etc.) and maintain it for the full contract period.

Now Qualifications (Preferred):

Qualifications

• Experience and knowledge of C2BMC System or Missile Defense Systems.
• Linux Certification (e.g., Linux+, LPIC-1, RHCSA).
• Experience using Confluence and Jira.
• Basic scripting knowledge (Bash).
• Active Directory experience.

Now Benefits:

Benefits

... include benefits overview.

We need to include all benefits details: medical, dental, vision, life, disability, insurance plans; ESPP; 401K with company match after 12 months; HSA; SupportLinc EAP up to 8 free counseling sessions; corporate discount savings program and other discounts; on-demand training program; access to certification prep and library of technical and leadership courses/books/seminars after 6+ months tenure; certification discounts and perks to associations (CompTIA, IIBA); dedicated customer service team for consultants; certified Career Coach; Welcome Packet. We'll write a paragraph summarizing but must not summarize away detail. We need to preserve all substantive information; we can list them as a list maybe. Use

• for list of benefits. That would preserve detail. Thus Benefits section:

  Benefits

  • Medical, dental, vision, life, disability, and other insurance plans.
  • Employee Stock Purchase Program (ESPP).
  • 401K program with company match after 12 months of tenure.
  • Health Savings Account (HSA) available with the HDHP plan.
  • SupportLinc Employee Assistance Program (EAP) providing