Regional Computer Operations Support Analyst (26-317) T4 / COS-M

About the role

The selected candidate will be part of a team that reports to the Watch Officer (CWO) and performs daily system monitoring, operations and maintenance of the systems in a 24x7 operations and test environment. The candidate will provide first level technical support to the warfighter and perform initial troubleshooting of all local hardware, software and networks. The candidate will document and report all events/issues to the CWO and receive tasking and direction from the CCC for all operations, test & real-world events. The candidate will also assist in all hardware/software installations as directed by the local SMEs and create and maintain user accounts as directed by the local ISSO.

Schedule

• Rotating 24×7 shift schedule
• 12-hour shifts, with specific shift determined by mission needs
• Additional coverage for off-shifts—including nights and weekends—may be required on a substitute-rotation basis

Qualifications

• Minimum Active DoD Secret Clearance
• Must possess a DoD 8140 certification at IAT Level II or higher (Security+ CE, SecurityX, CCNA Security, CySA+ **, GICSP, GSEC, SSCP, CASP+ CE, CISSP)
• Responsible for maintaining DoD 8140 certification for the full contract period
• Background and experience with operations and maintenance of large-scale computer and communications systems/networking environments
• Background and experience in system and/or network administration that include the following (UNIX, Linux, Windows, Cisco and Juniper)
• Background and experience in troubleshooting hardware and software components
• Proficiency in Microsoft Word, Excel and PowerPoint

Benefits

• Medical, dental, vision, life, disability, and other insurance plans
• ESPP (employee stock purchase program)
• 401K program with company match after 12 months of tenure
• HSA (Health Savings Account on the HDHP plan)
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
• Certification discounts and other perks to associations that include CompTIA and IIBA
• Dedicated customer service team for Consultants
• Certified Career Coach
• Access to full list of benefits, programs, support teams and resources within the 'Welcome Packet'