Regioanl Support Administrator

Provides administrative and operational support to the Regional Support Department and its HREs, including payroll, onboarding, equipment management, fleet coordination, travel, event planning, and office setup.

Responsibilities

• Process weekly HRE payroll, including time entry and bonus processing, ensuring accuracy and adherence to established deadlines.
• Administer training pay, self-source pay, and referral bonuses, maintaining accurate records of earnings and payouts.
• Post daily sales statistics to support visibility into HRE activity and performance.
• Onboard and offboard employees, including establishing and deactivating Slack and MyHGE system access.
• Process role changes, promotions, and pay increases, and prepare related communications.
• Set up and provide training for Sales Pro users.
• Monitor dispatch and install compliance.
• Order, set up, and distribute equipment such as ladders and laptops, reset iPads and process account adjustments.
• Provide material support to HREs, including polos, estimate sheets, and welcome packets.
• Maintain gear and inventory documentation and manage office supplies.
• Review and distribute incoming mail.
• Assist with fleet management, including submitting monthly vehicle maintenance sheets.
• Arrange travel for HREs and resolve travel-related issues, including traffic violations.
• Visit potential office locations and coordinate setup, including furniture, wifi, and utilities.
• Order furniture and equipment for new and existing office needs.
• Oversee office branding, decoration, cleaning, and general upkeep.
• Coordinate building services such as electrical and plumbing.
• Submit customer payments to Accounting.
• Manage miscellaneous business licenses and permits.
• Plan and coordinate events, including travel, setup and teardown, ordering supplies, and communicating with third-party vendors.
• Run miscellaneous office errands, such as FedEx shipments and key duplication.
• Maintain accurate, up-to-date records across all systems and platforms used by the Regional Support organization.
• Regular and reliable attendance is required to ensure timely payroll processing, system updates, and effective collaboration with the HRE team.

Requirements

• Strong organizational and time-management skills to manage multiple concurrent responsibilities and meet recurring deadlines.
• High attention to detail and accuracy, particularly with payroll, compliance, and record-keeping.
• Discretion and sound judgment when handling confidential employee and payroll information.
• Proficiency with spreadsheets and the ability to compile, track, and present data clearly.
• Effective written and verbal communication skills for coordinating with team members and leadership.
• Problem-solving skills to resolve routine administrative and operational issues.
• Adaptability to support a growing and continually evolving organization.
• Must be at least 18 years of age.
• High school diploma or GED equivalent required; associate or bachelor’s degree preferred.
• Prior experience in administrative, coordination, human resources support, payroll, or operations support role preferred but not required.
• Reliable means of transportation required to support travel across multiple HGE locations.

Tools and Technology

• Payroll and time-tracking systems, and standard office suite software, including spreadsheet applications.
• Fleet management software for submitting vehicle maintenance sheets.
• Ability to learn and navigate multiple proprietary and third-party applications concurrently.

Work Environment and Physical Requirements

This position is performed primarily in an indoor office environment and includes occasional event-related work involving travel, setup, and teardown. Employees must be able to:

• Communicate effectively.
• Use a computer and telephone for extended periods.
• Remain seated for prolonged periods; occasionally stand, walk, bend, and reach.
• Lift, carry, and move equipment and event materials of moderate weight, such as iPads, laptops, ladders, and supplies, with or without reasonable accommodation.

Pay

$20.00 an hour + monthly bonuses.