Referral Specialist Hospice

Schedule

Full time
Shift Night (United States of America)

Location

Address: 605 MONTGOMERY RD, Altamonte Springs, FL 32714

Job Description

• Communicates information to and from clinical staff regarding the patient and updates patient records to incorporate new information.
• Orders special equipment or supplies as requested by the clinical staff.
• Continues to update the patient record throughout the admission process.
• Updates and checks scheduler systems frequently to ensure appropriate appointments are being scheduled.
• Tracks and updates pending patient admissions log by contacting patients or referral sources to schedule nurse visits for admission.
• Participates in staff meetings, department meetings, in-services, and other related activities.
• Attends educational and developmental seminars and meetings as deemed appropriate.
• Creates daily triage reports and emails respective individuals regarding new patient admissions and referral outcomes.
• Obtains consents or provides information to patients’ family members visiting the facilities as needed.
• Provides telephonic support to patient referral sources to initiate patient admission.
• Initiates patient records and documents demographic information, condition, referral source, location, and other pertinent data in electronic medical records and logs.
• Dispatches a clinical provider to assess the patient and begin the admission process and development of the plan of care.

Knowledge, Skills, And Abilities

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements.
• [Required]Knowledge of electronic medical record.
• [Required]Ability to complete Hospice of the Comforter Orientation and Training, as necessary.
• [Required]Knowledge of intermediate to advanced application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software.
• [Required]Knowledge of medical terminology.
• [Required]Ability to think critically regarding admission process.

Education

• [Preferred]High School Grad or Equiv
• [Required]Field Of Study or GED.

Work Experience

• 3+ administrative or clerical experience.
• healthcare experience, call center experience or related

Additional Information

N/A

Physical Requirements

View work requirements

Pay Range

$16.63 - $26.60