Hospice Support Specialist

Job Summary

The salary range for this job opening at PeaceHealth is $21.59 – $32.39. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

What you will do

• Assists clinicians and providers with scheduling and monitoring of Medicare benefit periods.
• Facilitates intake/registration through electronic medical record (EMR) creation.
• Maintains plans of care and certifications of terminal illness for compliance.
• Audits and ensures accuracy of non-covered addendums, consents, and hospice item sets.
• Verifies billing per state and federal hospice regulations to support reimbursement, including Medicaid pass through billing, insurance verifications, authorizations, and notifications.
• Orders durable medical equipment per provider orders.
• Manages health information systems, including order management, reporting, and data entry.
• Manages travel contracts for continuity of care with other hospices.
• Supports interdisciplinary team (nursing, social work, volunteers, bereavement, chaplains, holistic therapies) within EMR, both desktop and remote systems.
• Supports general office management, including but not limited to, ordering clinical and office supplies for department, submitting work orders through facilities, answering phone calls, etc.
• Schedules provider and multi-disciplinary visits according to the plan of care per Medicare regulations.

What you bring

• High School Diploma Required: Minimum of 1 year Preferred: experience in a healthcare setting
• Good customer service and interpersonal skills, including conflict management (Required)
• Excellent time management and multi-tasking skills (Required)

Department / Location Specific Notes

• All Hospice Houses: Essential functions may also include support of admissions, discharges, and volunteer services as well as basic housekeeping and cooking.
• WA Hospice Houses: WA Food Handlers permit required within 2 weeks of hire.

Working Conditions

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.
• Predominantly operates in an office environment.
• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Benefits

• PeaceHealth is committed to the overall wellbeing of our caregivers.
• The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.