Hospice Support Specialist

Responsible for

• Provides dedicated clerical and administrative support to clinical and non-clinical interdisciplinary hospice team
• Provides excellent customer service to patients, families, staff, and external contacts
• Supports interdisciplinary team (nursing, social work, volunteers, bereavement, chaplains, holistic therapies) within EMR, both desktop and remote systems
• Schedules provider and multi-disciplinary visits according to the plan of care per Medicare regulations
• Supports general office management, including but not limited to, ordering clinical and office supplies for department, submitting work orders through facilities, answering phone calls, etc.

Qualifications

• High School Diploma Required
• Minimum of 1 year of experience Preferred: experience in a healthcare setting
• Good customer service and interpersonal skills, including conflict management (Required)
• Excellent time management and multi-tasking skills (Required)