Recreation/Waterpark Attendant at Ellie/DoubleTree Beach Resort in Myrtle Beach

Job Duties And Responsibilities

• Responsible for learning the hotel brand and strategy
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer interaction
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
• Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
• Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
• Achieve all predetermined sales goals for revenue and sales activity
• Provide prompt and accurate responses to all client requests for proposals and information
• Organize banquet or catering services, reserve audio-visual equipment and plan any changes to the configuration of the event space
• Sign contractual agreements and usually keep records of all communications in writing
• Meet with the heads of other departments in the hotel to coordinate any planned events
• Maintain events and address unexpected problems as they arise to make sure that the functions go as planned
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system
• Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
• Provide prompt and accurate responses to all client requests for proposals and information

Requirements

• Minimum of High School education, post-high school education preferred
• Minimum of 3 years in hotel or conference Catering/Sales
• Knowledge, Skills And Abilities:
  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Negotiating Skills
  • Strong computer skills
  • Flexible work hours that may include evenings, weekends, and holidays
  • Flexibility to work varying shifts, including weekends, holidays, and evenings
  • Basic first aid and CPR knowledge (certification preferred)

Qualifications

• Ability to exceed expectations of guests and team members

Skills

• Basic first aid and CPR knowledge (certification preferred)

Benefits

Includes, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Pay

Compensation Range: $15.00/hr

Schedule

Flexible work hours that may include evenings, weekends, and holidays.