Seasonal Recreation Supervisor at DoubleTree/Ellie Beach Resort

Job Duties And Responsibilities

• Oversight of all daily operations of the waterpark
• Ensuring a safe, clean, and enjoyable environment for guests
• Managing, training, and supervising waterpark staff
• Developing and implementing safety protocols
• Maintaining compliance with local, state, and federal regulations
• Monitoring and enforcing water safety and guest conduct rules
• Coordinating maintenance and repairs of waterpark equipment, facilities, and landscaping
• Preparing and managing budgets, controlling expenses, and optimizing resource allocation
• Handling guest complaints and feedback
• Overseeing special events, promotions, and marketing initiatives
• Maintaining accurate records related to attendance, incidents, maintenance, and finances
• Liaising with vendors, suppliers, and regulatory agencies
• Ensuring emergency response plans are current and staff are trained on their roles during incidents
• Staying updated on industry trends, technology, and best practices in waterpark operations

Education And Experience

• Bachelor's degree in Hospitality Management, Recreation Management, Business Administration, or a related field preferred
• 3--5 years of experience in waterpark, amusement park, or recreational facility management
• Proven experience in staff supervision, safety compliance, and operations management
• Certification in CPR, First Aid, and Lifeguard Training preferred
• Experience with budgeting, scheduling, and vendor management
• Strong background in customer service and conflict resolution
• Knowledge of local, state, and federal safety regulations applicable to waterparks

Skills And Abilities

• In-depth knowledge of waterpark operations, safety regulations, and emergency response procedures
• Strong leadership and team management skills
• Excellent communication and interpersonal skills for guest relations and staff supervision
• Ability to develop and enforce policies and procedures effectively
• Proficiency in budgeting, financial management, and resource allocation
• Staff training, performance evaluation, and conflict resolution skills
• Skilled in maintenance and repair of waterpark equipment and facilities
• Ability to analyze operational data and implement improvements
• Strong organizational and multitasking abilities
• Familiarity with scheduling software and basic computer applications

Pay, Benefits & Schedule

Compensation Range: $18.00 - $20.00 per hour
Benefits: Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options, 401k Plan + Company Match, Paid Parental Leave, Paid Time Off, Holiday Pay, Pet Insurance, Employee Assistance Program, Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!