Records Clerk

Greenberg Traurig (GT) is a global law firm with locations across 15 countries. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Information Governance Team as a Records Clerk in our Chicago office. This role is based in-office and reports to the Records Manager.

About the Role

The Records Clerk is responsible for performing general records tasks, including maintaining client records for both on-site and off-site storage. The ideal candidate thrives in a fast-paced, deadline-driven environment, possesses strong problem-solving and decision-making abilities, and ensures efficiency and accuracy in every task. This role requires working on-site full time (five days per week) and may include overtime as needed.

Responsibilities

• Complete core Records services, including:
  • Label review, validation, printing, and provision
  • Indexing material into RMS database
  • Location tracking
  • Onsite and offsite collection audits
  • Processing collections for transfers for departing attorneys and clients
  • Coordinate pickups and deliveries from offsite storage vendors
  • Labeling and auditing of files under Ethical Wall or Legal Hold
• Locate and retrieve files in response to requests from authorized users.
• Generate ad hoc reports from the Records Management database.
• Assist with office moves and movement of files.
• Perform other general administrative duties as assigned.
• Monitor and audit access to physical and electronic confidential information.

Requirements

• High school diploma (college degree is a plus).
• Computer proficiency in Windows-based software and Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Experience with Records Management Systems such as FileTrail or LegalKEY is a plus.
• Excellent computer skills and the ability to learn new software applications quickly.
• Understanding of AI capabilities, limitations, and responsible use in a professional environment.
• Familiarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms).

Skills & Competencies

• High attention to detail, outstanding organizational skills, and the ability to manage time effectively.
• Excellent interpersonal and communication skills (oral and written), and professional demeanor and presentation.
• Strong problem-solving skills, takes initiative, and uses good judgment with excellent follow-up skills.
• Ability to work under pressure to meet strict deadlines and adapt to a fast-paced environment.
• Highly motivated, self-starter who can work well under minimal supervision and takes a proactive, team-oriented approach.
• Ability to recognize confidential, sensitive, and proprietary information and maintain confidentiality.
• Ability to establish and maintain effective working relationships with all levels of the organization.

Physical Requirements

• Occasionally move from workstation or desk throughout the work area to work independently or with a team, meet with colleagues, or retrieve work assignments.
• May require sitting for extended periods of time.
• Manual dexterity to use a phone, enter data into a computer, handle objects, and use office equipment.
• Physical mobility, including the ability to move frequently for mail and supplies delivery or similar tasks.
• Ability to bend, lift, push, pull (handling heavy objects up to 40 lbs), and overhead reaching.
• Ability to walk and stand for long periods of time.

Pay

The expected pay range for this position is $22.87 - $26.04 per hour. Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law.

Benefits

• Discretionary bonus (for full-time employees).
• Health insurance with optional HSA.
• Short-term and long-term disability insurance.
• Dental and vision care.
• Life insurance.
• Healthcare and Dependent Care Flexible Spending Accounts.
• 401K retirement plan.
• Vacation and sick time.
• Employee assistance program.
• Voluntary programs, including:
  • Accident insurance
  • Voluntary life and disability insurance
  • Critical illness and cancer insurance
  • Pet insurance
• Commuter and Transit programs (available in certain markets).