Reclectic Assistant Department Manager

Role Summary

An Assistant Department Manager contributes to creating a customer-centric environment by supporting the store leadership team in customer service, daily store objectives, consistent product flow, and leading the team to achieve overall store goals.

Role Responsibilities

• Initiates conversation with customers as they enter the store and informs them of current promotions and happenings
• Contributes to a selling environment by connecting with multiple customers, sharing product information, and maintaining pricing
• Delivers a seamless shopping experience through understanding of product, pricing strategy, and utilization of technology
• Supports the customer in-store pickup process including loading of furniture into vehicles
• Leads the store environment and customer experience with managing and adjusting the daily zone chart, driving sales, and maximizing productivity in all store areas
• Exercises decision-making skills to enhance store experience
• Provides timely and specific employee feedback to create a culture of action and accountability
• Helps to impact efficient processing and assists with product placement within a specialized area
• Maintains standards and cleanliness by supporting daily tasks to create the best possible store environment
• Supports daily opening and closing procedures along with ensuring product pricing and promotions are executed and signed accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Communicates actively with leadership to maintain communication and teamwork on completing store objectives, helps to inform associate team
• Assists the Associate team in their growth and problem solving; supports new hire onboarding in their orientation and zone training for associate team
• Holds employees accountable to scheduling and timecard company policy

Role Qualifications

• Leadership experience
• Great communicator able to set clear objectives and follow through
• Comfortable on a ladder and able to lift and push more than 50lbs
• Able to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!

For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $20.00/Hr.