Receptionist - Shiloh Animal Hospital

About the role

Join a team dedicated to delivering the highest standards of compassionate care. Shiloh Animal Hospital is an AAHA Accredited practice with a 4.9-star Google rating, reflecting the trust of the Morrisville, NC community.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• A degree in veterinary medicine or a related field.
• Current license to practice veterinary medicine.
• Experience in a veterinary setting preferred.

Skills

• Excellent communication skills.
• Organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Experience with veterinary software.

Benefits

• Comprehensive health, dental, and vision insurance.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Discounted veterinary care for your own pets.
• Access to Teladoc 24/7.

Pay

Competitive compensation based on experience and role.

Schedule

Flexible schedule, including some weekends and holidays.