Receptionist - Petcare Animal Hospital

About the role

Petcare Animal Hospital is a trusted provider in South Jordan, Utah, serving since 2008. We are dedicated to providing exceptional care for pets and believe in supporting our team members.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $18.50-$19.50 per hour based on experience.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Schedule

A flexible schedule, including some weekends and holidays, is required.

Pay

The pay range for this position is $18.50-$19.50 per hour based on experience.

Skills

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Driving the award-winning culture

• The WAG values – Work Together, Amaze, and Grow.
• We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

EEO Statement

Equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.