Receptionist - Mountain Animal Hospital Center

About the role

Mountain Animal Hospital Center, located in the beautiful mountain community of Eagle, CO, is seeking a dedicated receptionist to join our team. This position offers the chance to work in a supportive environment where you can grow professionally and personally.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• High school diploma or equivalent.
• Experience in a veterinary setting is a plus.
• Ability to work in a fast-paced environment.
• Valid driver's license and reliable transportation.

Skills

• Excellent communication skills.
• Organizational skills.
• Customer service orientation.
• Ability to work independently and as part of a team.

Benefits

• $1,000 sign-on bonus.
• Comprehensive benefits package including health, dental, vision insurance, and an Employee Assistance Program (EAP).
• Financial health plan with a 401k retirement option, life insurance, and short-term disability.
• Opportunities for educational assistance to enroll in AVMA-accredited veterinary technician programs.

Pay

The salary range for this position is $20-$22 per hour based on experience.

Schedule

This position requires a flexible schedule, including some weekends and holidays.