Receptionist, Medical Clinics, Full Time

About the role

The Medical Clinic Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service while supporting the daily operations of the medical clinic.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Schedule, reschedule, and confirm patient appointments.
• Answer and direct incoming phone calls promptly and professionally.
• Verify patient demographics and insurance information.
• Collect copays, deductibles, and other patient payments.
• Register new patients and maintain accurate electronic medical records.
• Scan, file, and organize medical documents.
• Coordinate with providers, nurses, and other clinic staff to ensure efficient patient flow.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Assist with referrals, medical records requests, and other clerical duties as assigned.

Requirements

• High school diploma or GED required.
• Minimum of one (1) year of customer service or receptionist experience required.
• Previous medical office or receptionist experience preferred.
• Knowledge of medical terminology and insurance verification is preferred.
• Experience with electronic health records (EHR) systems is a plus.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational skills with the ability to multitask in a busy environment.
• Basic computer proficiency, including Microsoft Office applications.
• Frequently sit, stand, and walk throughout the workday.
• Frequently use hands and fingers for typing and operating office equipment.
• Occasionally lift and carry up to 20 pounds.
• Ability to communicate effectively in person and by telephone.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid Time Off (PTO)
• Tuition Reimbursement
• 401(k) Retirement Savings Plan with Employer Match
• Opportunities for Professional Growth and Development

Schedule

Full-Time
Day Shift