Receptionist / Lab Operations Coordinator

About the role

We are seeking an Onsite Receptionist to support daily front-office and lab operations in an onsite lab/office environment located at SFO/Mountain View. This role will serve as a key point of contact for visitors, employees, vendors, and delivery personnel while providing administrative and shipping/receiving support.

Responsibilities

• Greet and assist visitors, employees, vendors, and delivery personnel
• Manage incoming phone calls, emails, mail, and general inquiries
• Perform data entry, filing, document preparation, and administrative tasks
• Support employees and senior leaders with general administrative requests
• Receive, inspect, log, and distribute incoming packages and deliveries (≈25% of role)
• Maintain accurate records of incoming and outgoing shipments
• Coordinate shipping/receiving activities with carriers and vendors
• Route packages and materials to appropriate departments or individuals
• Lift and move packages up to 35 lbs
• Maintain organized and professional common areas and reception spaces
• Operate office equipment (copiers, scanners, etc.)
• Monitor and order office supplies; maintain inventory levels
• Communicate with vendors, service providers, and building management
• Schedule meetings and conference rooms; maintain master calendars
• Assist with company meetings, events, and office activities
• Support a compliant, safe, and hazard-free workplace
• Assist with facility inspections and emergency response planning/drills
• Assist with hazardous waste shipment coordination
• Manage physical access control (keys and badges)
• Support building surveillance and assist with investigating security incidents

Requirements

• Previous experience in a receptionist, administrative, office operations, or similar role
• Prior shipping and receiving experience
• Ability to lift and move packages up to 35 lbs
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Excellent attention to detail and follow-through
• Ability to multitask and prioritize competing responsibilities
• Strong problem-solving and interpersonal skills
• Professional interaction with employees at all levels, visitors, vendors, and external contacts
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Comfortable working in an onsite office/lab environment
• High school diploma or equivalent

Qualifications

• Associate or bachelor's degree in Business Administration, Human Resources, Office Administration, or related field (nice-to-have)
• Office management or administrative certification (nice-to-have)
• Relevant certifications: CAP, MOS, PMP, or Six Sigma (nice-to-have)

Schedule

Working Hours: 8:00 AM – 5:00 PM