Receptionist / Office Coordinator

What you’ll do

• Front Desk & Client Experience
• Greet visitors and clients, create a polished first impression
• Answer and route phone calls and emails promptly and professionally
• Aid with light hospitality: beverages/snacks, conference room readiness, basic tidiness
• Office Management
• Keep office supplies stocked and organized; manage basic vendor coordination
• Handle mail, deliveries, scheduling with building/airport partners as needed
• Support simple admin tasks: scanning, filing, document prep, basic data entry
• Light Sales Support
• Help route inbound charter inquiries to the right team member
• Track inbound leads in a simple log/CRM (as trained) and ensure follow-up happens
• Support client coordination for quotes, availability requests, and trip logistics (as needed)
• Marketing / Social Media Support
• Aid with posting and scheduling content (Instagram/LinkedIn/Facebook) using approved brand guidelines
• Capture occasional photos/video around the office/airport/events (as permitted)
• Help coordinate basic email lists, light edits to announcements, and simple marketing tasks
• Events & Team Support
• Help plan/coordinate small company events or client-facing hospitality moments
• Aid leadership/team with calendars, meeting prep, and task follow-ups as needed

What we’re looking for

• 1–3 years experience in reception, customer service, hospitality, office admin, or similar
• Strong communication skills (phone confidence is huge)
• Organized, dependable, and able to prioritize without getting flustered
• Friendly and professional demeanor with clients, crews, vendors, and teammates
• Comfortable with basic software: Outlook/Google, Word/Docs, Excel/Sheets
• Bonus if you’ve used Canva, Mailchimp, HubSpot, Salesforce, or social scheduling tools
• Interest in aviation is a plus (you don’t need to know everything—just be willing to learn)

Nice-to-haves

• Basic social media instincts
• Light sales coordination experience (routing leads, follow-ups, CRM notes)
• Event planning/hospitality background