Receptionist - Intermountain Pet Hospitals (Overland)

About the role

Joining our team means you are instantly part of a culture where every individual is valued. Our extensive operating hours—including late evenings until 9 PM and weekend shifts—show that we are committed to meeting the full needs of the pet owners in Meridian, which translates to consistent and diverse opportunities for you to expand your clinical skills.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• Passionate about veterinary medicine and animal welfare.
• High school diploma or equivalent.
• Valid driver's license and reliable transportation.

Skills

• Excellent communication skills.
• Organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency with Microsoft Office.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

The pay range for this position is starting at $17.50 per hour based on experience.

Schedule

We offer a flexible schedule, including some weekends and holidays.